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unable to open office documents - Word 2016

logeswaran
Champ in-the-making
Champ in-the-making

Hi All,

I have installed Alfresco community edition in windows 2012 R2 server and tried to access the word document from document library. Whenever I click on Edit in Microsoft office link to open the .docx file alfresco initiated the office application, then it shows blank screen. Please check the screenshot.

Please let me know whether any manual configuration is required to resolve this issue.

Regards,

Loges

1 REPLY 1

angelborroy
Community Manager Community Manager
Community Manager

Maybe this can help: Alfresco 5.1: AOS troubleshooting | Programming and So

Also, if you can, try AOS 1.1.3 which works better for Office 2016.

Hyland Developer Evangelist