Unable to browse Alfresco Share - getting stuck on the same page

[bengrah]

Hi there, we're using Community edition 5.0.c which has a strange recurring quirk; using Internet Explorer 9 with (NTLM) SSO I can log in to Share without any issue on first browse. I'm on my User Dashboard - at this point, if I click on a link to get to a Site, 9 times out of a 10 clicking on the link does not take me to the intended site dashboard; the page loads and when it finishes, it just brings me back to my User Dashboard.

This is very similar to an issue that was posted a while ago: https://forums.alfresco.com/forum/end-user-discussions/alfresco-share/alfresco-redirects-homepage-ov...

To test it, I've tried turning SSO off (believing that may be part of the issue as per the responses in the aformentioned topic), but when I do this instead of just being <em>brought back</em> to the User Dashboard I get logged out constantly.

There's also nothing useful that gets printed to the logs so any steer I can get here would be helpful.

Finally (and it probably goes without saying), I don't get the issue when using Chrome. However, as this is used within the business where IE9 is the default explorer, we have to use this browser - and it shouldn't really matter what browser we use any way.

Thanks,
ben.

[bengrah]

Has no one else experienced this issue at all?

[borisstankov]

Sorry, but I never faced such an issue, because I never had such configurations, but I can try to help you however I can.

Try to enable debugs and check what will be displaied over there:
http://docs.alfresco.com/community/concepts/audit-debug-info.html
The file you should look for is log4j.properties on your installation and put some of the above properties.

Also what are your IE browser settings? What are your alfresco-global.properties entries?


Regards!

Also

[bengrah]

Hi Boris,

Our config is pretty much out of the box to be honest. Not much changed apart from synching to our internal directory and some outbound email settings. I don't think auditing is really the route to go down, this seems like more an Internet Explorer issue - is there any setting in particular I should be looking at?