Timer Events based on task assignment

[ruedesilva]

Hi,

Our customer has a request where once a task is assigned it can only sit with a person for a certain amount of time and then goes back to the queue (As there is no queue concept here, I managed this by setting the Assignee to null). Then the task can be picked up again by the same user, new user or a manager re-assign to someone else.

The issue is a Timer event can be set on the task itself as a boundaryEvent. So the timer starts right away when the task gets created. This is no good as I need the timer to start only when the task gets assigned. Can this be achieved somehow thru a tasklistner or some other mechanism?


Thanks,
Rue

[ronald_van_kuij]

wrong forum

[ruedesilva]

I posted the same on Activiti- Engine forum last week, but no reply. So I thought maybe it is not looked at and posted it here today.

- Rue

[ronald_van_kuij]

Hmmm… If you paid close attention, you'd have seen tere is way less traffic in this forum. So strange reason to post here