Share - User can't edit profile - 3.2r416 EE

[rakmun]

Hi,

following problem's been bugging me for quite a while now, and I can't seem to find an answer. Apart from our Alfresco-admins noone can edit their profiles in share. Errorlog:

14:46:54,530 ERROR [org.alfresco.web.scripts.AbstractRuntime] Exception from executeScript - redirecting to status template error: 03200002 Failed to load script '/org/alfresco/components/profile/userprofile.post.json.js (in classpath store file:C:/alfresco/tomcat/webapps/share/WEB-INF/classes/alfresco/site-webscripts)': 03200001 03200000 Unable to save user details: Remote error during User save:
org.alfresco.web.scripts.WebScriptException: 03200002 Failed to load script '/org/alfresco/components/profile/userprofile.post.json.js (in classpath store file:C:/alfresco/tomcat/webapps/share/WEB-INF/classes/alfresco/site-webscripts)': 03200001 03200000 Unable to save user details: Remote error during User save:
   at org.alfresco.web.scripts.PresentationScriptProcessor.executeScript(PresentationScriptProcessor.java:193)
   at org.alfresco.web.scripts.AbstractWebScript.executeScript(AbstractWebScript.java:819)
   at org.alfresco.web.scripts.DeclarativeWebScript.execute(DeclarativeWebScript.java:90)
   at org.alfresco.web.scripts.PresentationContainer.executeScript(PresentationContainer.java:65)
   at org.alfresco.web.scripts.LocalWebScriptRuntimeContainer.executeScript(LocalWebScriptRuntimeContainer.java:192)
   at org.alfresco.web.scripts.AbstractRuntime.executeScript(AbstractRuntime.java:306)
   at org.alfresco.web.scripts.servlet.WebScriptServletRuntime.executeScript(WebScriptServletRuntime.java:178)
   at org.alfresco.web.scripts.AbstractRuntime.executeScript(AbstractRuntime.java:183)
   at org.alfresco.web.scripts.servlet.WebScriptServlet.service(WebScriptServlet.java:122)
   at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
   at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
   at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
   at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)
   at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
   at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
   at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:286)
   at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:845)
   at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:583)
   at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:447)
   at java.lang.Thread.run(Thread.java:619)
Caused by: org.alfresco.web.scripts.WebScriptException: 03200001 03200000 Unable to save user details: Remote error during User save:
   at org.alfresco.web.scripts.PresentationScriptProcessor.executeScriptImpl(PresentationScriptProcessor.java:320)
   at org.alfresco.web.scripts.PresentationScriptProcessor.executeScript(PresentationScriptProcessor.java:189)
   … 21 more
Caused by: org.alfresco.error.AlfrescoRuntimeException: 03200000 Unable to save user details: Remote error during User save:
   at org.alfresco.web.site.SlingshotUser.save(SlingshotUser.java:64)
   at org.alfresco.web.scripts.ScriptUser.save(ScriptUser.java:311)
   at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
   at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
   at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
   at java.lang.reflect.Method.invoke(Method.java:597)
   at org.mozilla.javascript.MemberBox.invoke(MemberBox.java:155)
   at org.mozilla.javascript.NativeJavaMethod.call(NativeJavaMethod.java:243)
   at org.mozilla.javascript.optimizer.OptRuntime.callProp0(OptRuntime.java:119)
   at org.mozilla.javascript.gen.c37._c1(file:C:/alfresco/tomcat/webapps/share/WEB-INF/classes/alfresco/site-webscripts/org/alfresco/components/profile/userprofile.post.json.js:43)
   at org.mozilla.javascript.gen.c37.call(file:C:/alfresco/tomcat/webapps/share/WEB-INF/classes/alfresco/site-webscripts/org/alfresco/components/profile/userprofile.post.json.js)
   at org.mozilla.javascript.optimizer.OptRuntime.callName0(OptRuntime.java:108)
   at org.mozilla.javascript.gen.c37._c0(file:C:/alfresco/tomcat/webapps/share/WEB-INF/classes/alfresco/site-webscripts/org/alfresco/components/profile/userprofile.post.json.js:48)
   at org.mozilla.javascript.gen.c37.call(file:C:/alfresco/tomcat/webapps/share/WEB-INF/classes/alfresco/site-webscripts/org/alfresco/components/profile/userprofile.post.json.js)
   at org.mozilla.javascript.ContextFactory.doTopCall(ContextFactory.java:393)
   at org.mozilla.javascript.ScriptRuntime.doTopCall(ScriptRuntime.java:2834)
   at org.mozilla.javascript.gen.c37.call(file:C:/alfresco/tomcat/webapps/share/WEB-INF/classes/alfresco/site-webscripts/org/alfresco/components/profile/userprofile.post.json.js)
   at org.mozilla.javascript.gen.c37.exec(file:C:/alfresco/tomcat/webapps/share/WEB-INF/classes/alfresco/site-webscripts/org/alfresco/components/profile/userprofile.post.json.js)
   at org.alfresco.web.scripts.PresentationScriptProcessor.executeScriptImpl(PresentationScriptProcessor.java:314)
   … 22 more
Caused by: org.alfresco.web.site.exception.UserFactoryException: Remote error during User save:
   at org.alfresco.web.site.SlingshotUserFactory.saveUser(SlingshotUserFactory.java:138)
   at org.alfresco.web.site.SlingshotUser.save(SlingshotUser.java:60)
   … 40 more

Any idea what's wrong?

Thanks in advance!

[steve]

Hi,

We have been unable to reproduce this - have you done any customisations in this area?
Also, if you are using the enterprise version you can raise this with Alfresco Support for issue investigation.

Regards,

Steve