Share Page fails with Web Script Status 500.

[sazan]

Hello,

My Alfresco is setup on an environment below. I am able to load and logon to the http:\\localhost:8080\Alfresco page however the http:\\localhost:8080\share page fails to load right after entering the login/password. I would appreciate any guidance and help. Thank you!

Ubuntu Server 14.04
Apache Tomcat 8.0.9
Java 1.8
Alfresco Community 5.0.1
mysql-connector-java-5.1.31


The subsequent page shows as follows:
————————————————————————————————————————————————————————————————

   Web Script Status 500 - Internal Error

The Web Script /share/service/share-header has responded with a status of 500 - Internal Error.

500 Description:   An error inside the HTTP server which prevented it from fulfilling the request.

Message:   07050002 Failed to process template org/alfresco/share/header/share-header.get.html.ftl

Exception:   java.lang.IllegalArgumentException - The resource path [/../service/constants/Default-min.js] has been normalized to [null] which is not valid

org.apache.catalina.webresources.StandardRoot.validate(StandardRoot.java:252)
org.apache.catalina.webresources.StandardRoot.getResource(StandardRoot.java:199)
org.apache.catalina.webresources.StandardRoot.getResource(StandardRoot.java:193)
org.apache.catalina.core.ApplicationContext.getResource(ApplicationContext.java:533)
org.apache.catalina.core.ApplicationContextFacade.getResource(ApplicationContextFacade.java:198)
org.springframework.web.context.support.ServletContextResource.exists(ServletContextResource.java:101)
org.springframework.extensions.surf.DependencyHandler.getResourceInputStream(DependencyHandler.java:499)
org.springframework.extensions.surf.DojoDependencyRule.addJavaScriptDependency(DojoDependencyRule.java:234)
org.springframework.extensions.surf.DojoDependencyRule.processDependency(DojoDependencyRule.java:220)
org.springframework.extensions.surf.DojoDependencyRule.processRegexRules(DojoDependencyRule.java:146)
org.springframework.extensions.surf.DojoDependencyHandler.getDependencies(DojoDependencyHandler.java:239)
org.springframework.extensions.surf.DojoDependencyHandler.recursivelyProcessDependencies(DojoDependencyHandler.java:280)
org.springframework.extensions.surf.DojoDependencyHandler.recursivelyProcessDependencies(DojoDependencyHandler.java:283)
org.springframework.extensions.directives.ProcessJsonModelDirective.createExtensibilityDirectiveData(ProcessJsonModelDirective.java:283)
org.springframework.extensions.surf.extensibility.impl.AbstractExtensibilityDirective.execute(AbstractExtensibilityDirective.java:133)
org.springframework.extensions.directives.JavaScriptDependencyDirective.execute(JavaScriptDependencyDirective.java:68)
freemarker.core.Environment.visit(Environment.java:341)
freemarker.core.UnifiedCall.accept(UnifiedCall.java:136)
freemarker.core.Environment.visit(Environment.java:265)
freemarker.core.MixedContent.accept(MixedContent.java:93)
freemarker.core.Environment.visit(Environment.java:265)
freemarker.core.Environment$1.render(Environment.java:313)
org.springframework.extensions.surf.extensibility.impl.DefaultExtensibilityDirectiveData.render(DefaultExtensibilityDirectiveData.java:119)
org.springframework.extensions.surf.extensibility.impl.ExtensibilityModelImpl.merge(ExtensibilityModelImpl.java:414)
org.springframework.extensions.surf.extensibility.impl.AbstractExtensibilityDirective.merge(AbstractExtensibilityDirective.java:169)
org.springframework.extensions.surf.extensibility.impl.AbstractExtensibilityDirective.execute(AbstractExtensibilityDirective.java:137)
freemarker.core.Environment.visit(Environment.java:341)
freemarker.core.UnifiedCall.accept(UnifiedCall.java:136)
freemarker.core.Environment.visit(Environment.java:265)
freemarker.core.MixedContent.accept(MixedContent.java:93)
freemarker.core.Environment.visit(Environment.java:265)
freemarker.core.Environment.process(Environment.java:243)
org.springframework.extensions.webscripts.processor.FTLTemplateProcessor.process(FTLTemplateProcessor.java:171)
org.springframework.extensions.webscripts.AbstractWebScript.renderTemplate(AbstractWebScript.java:934)
org.springframework.extensions.webscripts.DeclarativeWebScript.renderFormatTemplate(DeclarativeWebScript.java:267)
org.springframework.extensions.webscripts.DeclarativeWebScript.execute(DeclarativeWebScript.java:147)
org.springframework.extensions.webscripts.PresentationContainer.executeScript(PresentationContainer.java:70)
org.springframework.extensions.webscripts.LocalWebScriptRuntimeContainer.executeScript(LocalWebScriptRuntimeContainer.java:236)
org.springframework.extensions.webscripts.AbstractRuntime.executeScript(AbstractRuntime.java:378)
org.springframework.extensions.webscripts.AbstractRuntime.executeScript(AbstractRuntime.java:209)
org.springframework.extensions.webscripts.WebScriptProcessor.executeBody(WebScriptProcessor.java:310)
org.springframework.extensions.surf.render.AbstractProcessor.execute(AbstractProcessor.java:57)
org.springframework.extensions.surf.render.RenderService.process(RenderService.java:598)
org.springframework.extensions.surf.render.RenderService.renderSubComponent(RenderService.java:504)
org.springframework.extensions.surf.render.RenderService.processComponent(RenderService.java:418)
org.springframework.extensions.surf.render.RenderService.renderComponent(RenderService.java:941)
org.springframework.extensions.surf.render.RenderService.renderRegionComponents(RenderService.java:899)
org.springframework.extensions.surf.render.bean.RegionRenderer.body(RegionRenderer.java:89)
org.springframework.extensions.surf.render.AbstractRenderer.render(AbstractRenderer.java:77)
org.springframework.extensions.surf.render.RenderService.renderRegion(RenderService.java:850)
org.springframework.extensions.directives.RegionDirectiveData.render(RegionDirectiveData.java:91)
org.springframework.extensions.surf.extensibility.impl.ExtensibilityModelImpl.merge(ExtensibilityModelImpl.java:414)
org.springframework.extensions.surf.extensibility.impl.AbstractExtensibilityDirective.merge(AbstractExtensibilityDirective.java:169)
org.springframework.extensions.surf.extensibility.impl.AbstractExtensibilityDirective.execute(AbstractExtensibilityDirective.java:137)
freemarker.core.Environment.visit(Environment.java:341)
freemarker.core.UnifiedCall.accept(UnifiedCall.java:136)
freemarker.core.Environment.visit(Environment.java:265)
freemarker.core.MixedContent.accept(MixedContent.java:93)
freemarker.core.Environment.visit(Environment.java:265)
freemarker.core.Environment$1.render(Environment.java:313)
org.springframework.extensions.surf.extensibility.impl.DefaultExtensibilityDirectiveData.render(DefaultExtensibilityDirectiveData.java:119)
org.springframework.extensions.surf.extensibility.impl.ExtensibilityModelImpl.merge(ExtensibilityModelImpl.java:414)
org.springframework.extensions.surf.extensibility.impl.AbstractExtensibilityDirective.merge(AbstractExtensibilityDirective.java:169)
org.springframework.extensions.surf.extensibility.impl.AbstractExtensibilityDirective.execute(AbstractExtensibilityDirective.java:137)
freemarker.core.Environment.visit(Environment.java:341)
freemarker.core.UnifiedCall.accept(UnifiedCall.java:136)
freemarker.core.Environment.visit(Environment.java:265)
freemarker.core.MixedContent.accept(MixedContent.java:93)
freemarker.core.Environment.visit(Environment.java:265)
freemarker.core.Environment.visit(Environment.java:487)
freemarker.core.BodyInstruction.accept(BodyInstruction.java:93)
freemarker.core.Environment.visit(Environment.java:265)
freemarker.core.MixedContent.accept(MixedContent.java:93)
freemarker.core.Environment.visit(Environment.java:265)
freemarker.core.Macro$Context.runMacro(Macro.java:209)
freemarker.core.Environment.visit(Environment.java:694)
freemarker.core.UnifiedCall.accept(UnifiedCall.java:116)
freemarker.core.Environment.visit(Environment.java:265)
freemarker.core.MixedContent.accept(MixedContent.java:93)
freemarker.core.Environment.visit(Environment.java:265)
freemarker.core.Environment.process(Environment.java:243)
org.springframework.extensions.webscripts.processor.FTLTemplateProcessor.process(FTLTemplateProcessor.java:171)
org.springframework.extensions.webscripts.WebTemplateProcessor.executeBody(WebTemplateProcessor.java:438)
org.springframework.extensions.surf.render.AbstractProcessor.execute(AbstractProcessor.java:57)
org.springframework.extensions.surf.render.RenderService.processTemplate(RenderService.java:720)
org.springframework.extensions.surf.render.bean.TemplateInstanceRenderer.body(TemplateInstanceRenderer.java:140)
org.springframework.extensions.surf.render.AbstractRenderer.render(AbstractRenderer.java:77)
org.springframework.extensions.surf.render.bean.PageRenderer.body(PageRenderer.java:85)
org.springframework.extensions.surf.render.AbstractRenderer.render(AbstractRenderer.java:77)
org.springframework.extensions.surf.render.RenderService.renderPage(RenderService.java:761)
org.springframework.extensions.surf.mvc.PageView.dispatchPage(PageView.java:411)
org.springframework.extensions.surf.mvc.PageView.renderView(PageView.java:306)
org.springframework.extensions.surf.mvc.AbstractWebFrameworkView.renderMergedOutputModel(AbstractWebFrameworkView.java:316)
org.springframework.web.servlet.view.AbstractView.render(AbstractView.java:250)
org.springframework.web.servlet.DispatcherServlet.render(DispatcherServlet.java:1047)
org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:817)
org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:719)
org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:644)
org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:549)
javax.servlet.http.HttpServlet.service(HttpServlet.java:618)
javax.servlet.http.HttpServlet.service(HttpServlet.java:725)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:291)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
org.alfresco.web.site.servlet.MTAuthenticationFilter.doFilter(MTAuthenticationFilter.java:74)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
org.alfresco.web.site.servlet.SecurityHeadersFilter.doFilter(SecurityHeadersFilter.java:168)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
org.alfresco.web.site.servlet.CSRFFilter.doFilter(CSRFFilter.java:315)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
org.alfresco.web.site.servlet.SSOAuthenticationFilter.doFilter(SSOAuthenticationFilter.java:391)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:219)
org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:106)
org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:503)
org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:136)
org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79)
org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:610)
org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:88)
org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:526)
org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1078)
org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:655)
org.apache.coyote.http11.Http11NioProtocol$Http11ConnectionHandler.process(Http11NioProtocol.java:222)
org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1566)
org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:1523)
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
java.lang.Thread.run(Thread.java:745)

Exception:   org.springframework.extensions.webscripts.WebScriptException - 07050002 Failed to process template org/alfresco/share/header/share-header.get.html.ftl

org.springframework.extensions.webscripts.processor.FTLTemplateProcessor.process(FTLTemplateProcessor.java:175)

Server:   Spring WebScripts - v1.2.0 (Release 1549) schema 1,000
Time:   Aug 5, 2014 4:08:44 PM

Diagnostics:   Inspect Web Script (org/alfresco/share/header/share-header.get)

[sujaypillai]

Do you have any customization done for Share header?

[sazan]

I have not done any customizations on the Share header.

Only changes made are to Alfresco-global.properties for mysql db connections, external locations.

[lementree]

Hi,

Can you attach your alfresco.log and share-config-custom.xml file

[sazan]

Thank you for looking into this. The files are attached.

[lementree]

Hi Sazan,

From the logs it seems like you have issues with database connection, fix those issues to solve the problem.

Regards

[lburgos]

I'm getting exactly the same issue with Alfresco Community 5.0.b. CentOS 7.0, apache 8.0.14. No modifications whatsoever.