cancel
Showing results for 
Search instead for 
Did you mean: 

Product Defect: Reassign is not working properly

jai-prakash_yad
Champ in-the-making
Champ in-the-making
Hi All,

Reassign functionality is not working , below are two scenarios where it is failing
Scenario 1. We have claimed the group task, now reassigned to another user, assignee updated to new user in database and in UI as well. But task is still
    available to older user if we do not refresh the current view and can still complete task from older user only.

Scenario 2. We have an unclaimed group task, we can still reassign it without claiming it. Once we have reassigned it to any user, assignee got changed both in database and UI.
       On refreshing teh current view, task removed and available to assigned user but in data base the claim date is not set.


Can any one let us know what is the expected behaviour for this.

Regards,
Jai
1 REPLY 1

jai-prakash_yad
Champ in-the-making
Champ in-the-making
Hi Experts,
Reassign functionality is not working , below are two scenarios where it is failing
Scenario 1. We have claimed the group task, now reassigned to another user, assignee updated to new user in database and in UI as well. But task is still
available to older user if we do not refresh the current view and can still complete task from older user only.

Scenario 2. We have an unclaimed group task, we can still reassign it without claiming it. Once we have reassigned it to any user, assignee got changed both in database and UI.
On refreshing teh current view, task removed and available to assigned user but in data base the claim date is not set.

Can any one let us know what is the expected behaviour for this.

Regards,
Jai