One of the big weak spots in the documentation and forums for this great product is the lack of "Instructions or Dummies". Lots of the (repetitive) traffic on the various forums is "How do I …" regarding straightforward operations associated with backup, restore, and upgrade from new-ish users.
For example, I use the straight 1.4 binary with no mods. Now I want to upgrade to the 2.0 version. I assume (hope, actually) that I do a full backup, export the files created, delete the 1.4, install the 2.0, import the 6 backup files, and I am good to go. Is this the algorithm?
I think a forum "Instructions for Dummies" organized as a set of "How Do I? + Do These Steps" on the basics would be valuable. I assume this is something the support team could do very, very quickly. I suspect there are around 25 items that, if addressed, would reduce repetitive traffic significantly.
As I am reasonably sophisticated, I fully admit that I am being lazy here with the hope that such a resource would make it easier for the less sophisticated.