Problem with Office Integration

[karakal]

I replaced some names and ids in the following text with <>….

I have a problem with the Word Plugin for Office Integration.
Install worked perfect and the plugin actived itself after starting Word.

I put my path-Variables in the fields:

Webclient: http://<servername>:8080/alfresco/
WebDAV: http://<servername>:8080/alfresco/webdav
CIFS: \\<servername>\Alfresco\

The plugin itself is working allright (searching, checkin/checkout,…). But when I try to open a Document (e.g. after searching in the search-panel) I get the following error written in the document:
The node's content is missing:
   node: workspace://SpacesStore/<some id>
   reader: null 
   Please contact your system administrator.

And if I open some document from the CIFS-Share, the Plugin says: This document is not managed by Alfresco…

The server-URLs are correct and each of them is working…

What am I doing wrong??

[karakal]

Can I just check which problem we're on at the moment…

The case-sensitivity change should fix the plug-in stating "This document is not managed by Alfresco" if you open the document via CIFS directly into Word.

WebDAV won't work correctly with Firefox, because it first downloads the document into it's local file cache and then launches Word using that path. It's not "true" WebDAV integration, it's more like downloading from the web client; you have to use MSIE or webdav directly from within Word.

I'm concerned by the AVM database exception however - where exactly is the document you're trying to open stored?

Thanks,
Mike

I changed everything to lowercase, but the same error message appear instead of the content of the file. I get the correct filename of my document, but no content. And if I open a file directly from the CIFS-Share, the message "The current document is not managed by Alfresco" is displayed in the Plugin.
I downloaded Alfresco 2.1 and the Plugin on Thursday and installed them on a new machine… What could I have done wrong in the installation?

The AVM-database exception was displayed only in MySQL 4.0.something and 4.1.something. Since I migrated to MySQL 5, no exception is thrown anymore. But what do you mean, with "Where ist the document stored??"

[karakal]

Hi,

Just to add that our recommendations, and stacks that we support for Enterprise can be found on our website here: http://www.alfresco.com/services/support/stacks/

Steve

Sorry, I didn't look under "stacks"…
I expected the recommended systemconfiguration and versions of software within the product-topic or anywhere in the wiki or in the release-versions… I didn't expect them within the services-topic… 😉

[mikeh]

But what do you mean, with "Where ist the document stored??"

I mean the relative path within Alfresco, e.g. "/Company Home/User Homes/karakal/My Documents/…" etc.

Essentailly the Add-In does a path match between the CIFS path you configured and the beginning of the CIFS path of the current document. Once it determines you've (a) loaded the file via CIFS and (b) it's a CIFS share it knows about, it passes the relative path to the Web Scripts to display the UI.


Mike

[karakal]

But what do you mean, with "Where ist the document stored??"

I mean the relative path within Alfresco, e.g. "/Company Home/User Homes/karakal/My Documents/…" etc.

Essentailly the Add-In does a path match between the CIFS path you configured and the beginning of the CIFS path of the current document. Once it determines you've (a) loaded the file via CIFS and (b) it's a CIFS share it knows about, it passes the relative path to the Web Scripts to display the UI.

Mike

I've sent the path via pm… but in it are mixed lower/upper case and spaces…

[mikeh]

Hi,

Thanks for your help with tracking down these problems. We found a couple of UTF-8 related issues within the web client and also the Word Add-In itself (as well as an annoying bug in the Web Browser control!)

If you are compiling yourself, you can get the latest HEAD from SVN, or wait for a nightly build to get these updates.

Thanks,
Mike

[karakal]

Hi,

Thanks for your help with tracking down these problems. We found a couple of UTF-8 related issues within the web client and also the Word Add-In itself (as well as an annoying bug in the Web Browser control!)

If you are compiling yourself, you can get the latest HEAD from SVN, or wait for a nightly build to get these updates.

Thanks,
Mike

Thx. No, I don't compile myself. I have to replace the WebClient (IMHO the whole Alfresco-Installation???) and the Word Add-In?