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Problem accessing site dashboard

rjohnson
Star Contributor
Star Contributor
Hello

We have been using Alfresco Cloud (free version) for a while without incident. Last week I set up a site and invited people to join it. Some did and some posted documents so they clearly could get to the site.

This morning one invitee said they could not get to the site, I tried myself and I got

"A server error has occurred"

page. When I clicked on the link from "My Sites"

I can navigate direct to the document library (because I know how to contruct the URL manually in the browser address bar) and I can navigate to other parts of the site directly, but I cannot get to the dashboard.

The underlying error message is


<!–
javax.servlet.ServletException: Could not resolve view with name 'site/hr-documents/dashboard' in servlet with name 'Spring Surf Dispatcher Servlet'
   at org.springframework.web.servlet.DispatcherServlet.render(DispatcherServlet.java:1029)
   at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:817)
   at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:719)
   at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:644)
   at org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:549)
   at javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
   at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
   at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:646)
   at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:436)
   at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:374)
   at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:302)
   at org.tuckey.web.filters.urlrewrite.NormalRewrittenUrl.doRewrite(NormalRewrittenUrl.java:195)
   at org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:159)
   at org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:141)
   at org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:90)
   at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:417)
   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
   at org.alfresco.web.site.servlet.MTAuthenticationFilter.doFilter(MTAuthenticationFilter.java:74)
   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
   at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:219)
   at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
   at de.javakaffee.web.msm.SessionTrackerValve.invoke(SessionTrackerValve.java:126)
   at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
   at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
   at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
   at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298)
   at org.apache.coyote.http11.Http11AprProcessor.process(Http11AprProcessor.java:865)
   at org.apache.coyote.http11.Http11AprProtocol$Http11ConnectionHandler.process(Http11AprProtocol.java:579)
   at org.apache.tomcat.util.net.AprEndpoint$SocketWithOptionsProcessor.run(AprEndpoint.java:2017)
   at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)
   at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
   at java.lang.Thread.run(Thread.java:662)
–>



Can some kind soul in Alfresco Cloud support help me?

If this post is in the wrong place, can someone tell me where to ask for assistance on Alfresco Cloud (free version)?

Many thanks

Bob Johnson
21 REPLIES 21

jitendra1222
Champ in-the-making
Champ in-the-making
Hi, I have created site programatically using Java Backend
AuthenticationUtil.setFullyAuthenticatedUser(AuthenticationUtil
            .getAdminUserName());
      final SiteInfo site = siteService.createSite("site-dashboard", "abc",
            "mysite",
            "mysite",
            SiteVisibility.PUBLIC);

after calling webscript, site is getting created and it is visible in share dashboard but when click to open it, it gives error :

Nov 19, 2014 1:00:05 PM org.apache.catalina.core.StandardWrapperValve invoke
SEVERE: Servlet.service() for servlet [Spring Surf Dispatcher Servlet] in context with path [/share] threw exception [Could not resolve view with name 'site/abc/dashboard' in servlet with name 'Spring Surf Dispatcher Servlet'] with root cause
javax.servlet.ServletException: Could not resolve view with name 'site/abc/dashboard' in servlet with name 'Spring Surf Dispatcher Servlet'
   at org.springframework.web.servlet.DispatcherServlet.render(DispatcherServlet.java:1029)
   at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:817)
   at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:719)
   at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:644)
   at org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:549)
   at javax.servlet.http.HttpServlet.service(HttpServlet.java:621)
   at javax.servlet.http.HttpServlet.service(HttpServlet.java:728)
   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
   at org.alfresco.web.site.servlet.MTAuthenticationFilter.doFilter(MTAuthenticationFilter.java:74)
   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
   at org.alfresco.web.site.servlet.SecurityHeadersFilter.doFilter(SecurityHeadersFilter.java:168)
   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
   at org.alfresco.web.site.servlet.CSRFFilter.doFilter(CSRFFilter.java:313)
   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
   at org.alfresco.web.site.servlet.SSOAuthenticationFilter.doFilter(SSOAuthenticationFilter.java:378)
   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
   at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:222)
   at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123)
   at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472)
   at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:171)
   at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:99)
   at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:936)
   at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
   at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407)
   at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1004)
   at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:589)
   at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:310)
   at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1110)
   at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:603)
   at java.lang.Thread.run(Thread.java:722)

2014-11-19 13:00:05,574  ERROR [alfresco.web.site] [http-bio-8081-exec-3] javax.servlet.ServletException: Could not resolve view with name 'site/abc/dashboard' in servlet with name 'Spring Surf Dispatcher Servlet'

I have found in so many places that we have to store site in avm store but couldn't find any solution for that. Please help me with some example.

kallisto
Champ in-the-making
Champ in-the-making