MS-Word 2003 Add-In Login Problem

[marc1911]

I've succesfully installed the MS-Word 2003 plugin into my MS-Office 2003 (Dutch version). When after configuring it I try to start it, I'm getting a login dialog that seems to stuck in some kind of a code execution loop. I'm not able to enter any login name and password at that moment because the plugin behaves erratic and it seems that it wants to enter something by itself. Spooky!! Weird ha? This are the settings I used to configure the plugin:

Webclient URL: http://19x.1xx.xxx.115:8080/alfresco/
WebDAV URL: http://19x.1xx.xxx.115:8080/alfresco/webdav/
CIFS server: \\19x.1xx.xxx.114\

Authentication: <blank
Password: <blank>

Ofcourse I tried it also with a valid password username combination.
I use the latest version of Alfresco Community Edition v2.1.0 on OpenSuse 10.2, use the Dutch version of MS Office 2003 and downloaded alle the MS plugins from Sourfeforge (http://sourceforge.net/project/showfiles.php?group_id=143373) in the section "Office Integration".

Before I forget, I also use a proxyserver to get out on the internet and because the Alfresco logo is in the dialog I always need to enter my proxy account. Could there be something wrong with the plugin on this front or perhaps with the dutch version of Office?

[mikeh]

Hi,

If you enter your Alfresco username and password into the Configuration page of the Add-In and check "Remember authentication details", does this problem get solved?

Could you answer the following questions about your config please?

- Are you using the CIFS interface?
– If so, is it by hostname or IP address?
– What authetication method are you using for CIFS?
– Can you access the CIFS folders using the Windows Start/Run… dialog and entering the same CIFS server address as in the Add-In?

- Is there a document loaded in Word when you see the problem?
– If so, is it loaded via CIFS or WebDAV?


Thanks,
Mike

[mtom]

MikeH,
I'm happy to see your interest on this toipic…

and there are the answers to your questions:

- I've checked and un-checked "Remember authentication details":  it makes no difference at all

- I'm using the CIFS interface and it works
- I'm using it by hostname (\\shark_a\Alfresco\)
- Authentication method is the default one.. I' didnt change the alfresco 2.1 tomcat distribution: I think is the 'enterprise' method is used
- I can access the CIFS folder using the Windows Start/Run dialog and entering the same CIFS server address as in the Add-In.
- the word document is a blank new one
- not loaded from alfresco repository





I'think the issues is about the login-authentication stage


thank you

[webpoet]

At work i had yesterday the same problem. I can´t remember what I´ve done but i got it work.

Now at home i´ve the problem again.

For now i´ve a workaround:

in the window where you have to enter username and PW you can´t write because it reloads too fast.

But if you right click on it and then goes to prosperties and klick ok, the reload stops. Then you can enter username and PW and you can login.

Monday at work i can look what i´ve done to work without this workaround.

[jwtenpas]

Hello there,

I had the same problem. I found out that I forgot to place http: in front of my URL and webdav adres setting in the Word-plugin settings screen
After stopping the the tomcat server, the loop didn't occur anymore and I was able to correct the settings.  After this the plugin was possble to login.


Hopfully this works,

Jan-Willem ten Pas

[mikeh]

Hi,

Yes, an incomplete URL would cause the problem. I've created JIRA issue AWC-1524 to address field validation.

For those following this issue, this post might also be of help: http://forums.alfresco.com/viewtopic.php?p=26869#26869

Improvements have been made to the add-in to stop the recursive login dialog problem, which are currently in the 2.1 Enterprise branch. These will be merged to Community in the following weeks as we'll make a new version available.

Thanks,
Mike

[schneika]

There is some trouble with Alfresco 2.1.0 Final and the Office plugins.
The loop occures (mouse flickers) and generates an Heap Buffer Overflow in McAfees VirusShield…

[mikeh]

There is some trouble with Alfresco 2.1.0 Final and the Office plugins.
The loop occures (mouse flickers) and generates an Heap Buffer Overflow in McAfees VirusShield…

Not much we can do about problems in 3rd party software I'm afraid! There's nothing especially low-level or complex in the Office Add-ins, essentially they're HTML and some JavaScript calling into the various Office APIs via a C# wrapper… certainly nothing that should prompt a virus scanner to blow itself up!

Mike

[schneika]

Yes of course, but the trouble is with the Office-Plugin, that flickers in an endless loop and there is no possibility to login. My configuration seams ok:

Webclient URL: http://servername:8080/alfresco/ 
WebDAV URL: http://servername:8080/alfresco/webdav/ 
CIFS server: \\servername\alfresco\ ‍‍‍

i can connect via cifs over explorer. But the login over the office-plugin fails (endless loop and mouse flickers).  :?

I use V2.1.0 final from community 24.07.2007. Should i try nightly builds?
:?:

[mikeh]

My configuration seams ok:

Webclient URL: http://servername:8080/alfresco/ 
WebDAV URL: http://servername:8080/alfresco/webdav/ 
CIFS server: \\servername\alfresco\ ‍‍‍

Could you double-check your servername in the CIFS config ends with "_A"? Also please note my comments in this post about CIFS and Word. You might get better mileage with a mapped drive as jwtenpas did.

But the login over the office-plugin fails (endless loop and mouse flickers).  :?

I use V2.1.0 final from community 24.07.2007. Should i try nightly builds?
:?:

Improvements have been made to the add-in to stop the recursive login dialog problem, which are currently in the 2.1 Enterprise branch. These will be merged to Community in the following weeks as we'll make a new version available.

Thanks,
Mike

[schneika]

Thanx for quick reply!
In /alfresco/file-servers.xml i dont use "$(localname)_A", instead i use the real name without _A:

<config evaluator="string-compare" condition="CIFS Server">
     <serverEnable enabled="true"/>
      <host name="servername" domain="INTRA"/>
      <comment>Alfresco VSA CIFS Server</comment>‍‍‍‍

I can access the mapped drive Q :   \\servername\alfresco\ with explorer but not in the Office-Addin as Q:\