Mobile App - Some sites not opening

[slibert]

Hello All,

We are having strange behavior with latest community GA (5.1f)

All sites are working nicely in Share, but some are not working with mobile app, all access with the same user.

Opening those problematic site with mobile app give a generic red message : "Cannot open site, check permissions"

In the same mobile app, with the same user, but going for "repository -> test-site", I can access site content, documentLibrary folder, and all files inside.

I checked with node browser, not workings sites are not different from working ones... and all site are working nicely in share with same user connected.

Any idea ?

How can I get more information to track down this problem ? Is there some debug log for ios app ?

Best regards

Sebastien

[jpotts]

Do you have any AMPs or other customizations installed?

[slibert]

No customization.

Only specificity is we're using tenants.

Regards

[mrks_js1]

have you checked alf jira for similar issues?

if there is nothing, i'd suggest you create a ticket System Dashboard - Alfresco JIRA

[jpotts]

Are there any error messages being written to

$TOMCAT_HOME/logs/catalina.out at the time when a site is attempting to be

opened on mobile?

[slibert]

Nothing similar found on Jira, but before creating one I would like to get more info. Right now, there is no lead to follow, so not easy to track and fix...

Regarding catalina.out, nothing special there. As share interface is working nicely, fault is on some CMIS call on mobile-app side. Which log could I raise to get more info about CMIS call done from mobile app ?