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Installation Problem

tchenm1
Champ in-the-making
Champ in-the-making
Would someone please help and point me in the right direction?!  Smiley Surprisedops:

I have tried installing the community (alfresco-community-4.0.d-installer-win-x64.exe) version and enterprise trial (alfresco-enterprise-4.0.2-installer-win-x64.exe) version on two different Windows 2008 R2 64-bit servers. For both environments I selected the "Easy" install. However, when the Share web page opens it does not show anything other then a blank, gary screen.

Am I correct to assume the above install executables is all I need to begin using Alfresco? Or is there a basic concept that I missed and we are suppose to install other Alfresco required application before installing Alfresco? Please…someone reply and point me in the correct general direction.

Thanks in advance!
4 REPLIES 4

afaust
Legendary Innovator
Legendary Innovator
Hello,

the installers should be all you need to get going with a local installation. Can you provide the log output of the systems you have trouble running Alfresco on? There should be an alfresco.log and a catalina.out within the installation directories, which usually contain the necessary information for us to provide helpful hints or even a solution.

Regards
Axel

tchenm1
Champ in-the-making
Champ in-the-making
Hi Axel,

I have the Alfresco.log file, but don't see anyway for me to attach the file to this forum. I do not see a "Catalina.out" file, but I do have a "Catalina.properties" file if that is the right one. Where is the Catalina.out file?

We did make some progress on the installation issue, it appears a configuration change on the server resolved the issue. Internet Explorer Enhanced Security Configuration was granted to administrators permission group on the server. Now the Share UI is working appropriately. I hope this helps others that are new to Alfresco.

A new question: What needs to be done so client computers in our network can connect to the server and open a client Share UI?

Thanks! Mike T

tchenm1
Champ in-the-making
Champ in-the-making
Thanks Axel.

The Share UI was accessed from client computers by placing this url in internet explorer: "http://[server name]:8080/share/".

Not that you don't know. Thought I would add this little bit of information for other people that are new to Alfresco.

tchenm1
Champ in-the-making
Champ in-the-making
Solved