Inbound Email Rejected

[newmember]

I can send email to alfresco if the email comes from @alfresco.com any other domain is rejected.
Any ideas?  What am I missing?

Error:

<inbox@alfresco.alliance.com>: host alfresco.alliance.com[192.168.100.112] said: 554 'chrisw@domain.ca' has been denied access to 'inbox@alfresco.alliance.com'.  ‍

/alfresco-global.properties:

# Enable/Disable the inbound email service.  The service could be used by processes other than
# the Email Server (e.g. direct RMI access) so this flag is independent of the Email Service.
#————-
email.inbound.enabled=true

# Email Server properties
#————-
email.server.enabled=true
email.server.port=2525
email.server.domain=alliance.com
email.inbound.unknownUser=anonymous

# A comma separated list of email REGEX patterns of allowed senders.
# If there are any values in the list then all sender email addresses
# must match.  For example:
#   .*\@alfresco\.com, .*\@alfresco\.org

# Allow anyone:
#————-
email.server.allowed.senders=.*
‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍

[_sax]

You maybe could try to comment these two lines, since they do not have an effect on my side.

email.server.domain=alliance.com
email.inbound.unknownUser=anonymous
‍‍‍‍

And do you have used portforwarding to 2525 for inbound mails? This would require postfix or other programs to be configured, I presume. Maybe there is some limitation applied in their configurations, that could have been overlooked?

Other than that your configuration should work, as soon as the receiving person is member of the EMAIL_CONTRIBUTORS group. That should be the case, since you can receive mails from someone(@alfresco.com).

[newmember]

I have a NAT port forward from external port 25 to alfresco port 2525.
I can connect and send email directly to alfresco with a email client like thunderbird.

The issue is that when I send emails from different emails other domains are rejected and that come through my email server.

Here is error I see when the email comes from my email server:

<inbox@alfresco.domain.com>: host
    alfresco.domain.com[192.168.100.112] said: 554
    'chrisw@domain2.ca' has been denied access to
    'inbox@alfresco.domain.com'.  (in reply to end of DATA command)‍‍‍‍

[newmember]

I am still having this problem but here are the results of some additional tests:

The first code capture is my smtp sending the email to alfresco with a "554 'dave@domain.com' has been denied access to 'inbox@alfresco.alliance.com'."
The second code capture is my smtp sending the email to alfresco with a "status=sent (250 Ok)"

The only difference is the sending email address:

Code1 = dave@domain.com
Code2 = admin@alfresco.com

I think I have the settings correct to access all email?

# Allow anyone:
#————-
email.server.allowed.senders=.*


Code1

Nov 23 15:36:56 mail postfix/qmgr[7622]: 6EA56214002: from=<dave@domain.com>, size=1048, nrcpt=1 (queue active)
Nov 23 15:36:56 mail amavis[4491]: (04491-12) FWD via SMTP: <dave@domain.com> -> <inbox@alfresco.alliance.com>,BODY=7BIT 250 2.6.0   Ok, id=04491-12, from MTA([127.0.0.1]:10025): 250 2.0.0 Ok: queued as 6EA56214002
Nov 23 15:36:56 mail amavis[4491]: (04491-12) Passed CLEAN, [xx.xx.xx.xx] [xx.xx.xx.xx] <dave@domain.com> -> <inbox@alfresco.alliance.com>, Message-ID: <4B0B1C0A.2060304@domain.ca>, mail_id: BNiAqdCoOQU7, Hits: -1.298, size: 570, queued_as: 6EA56214002, 4821 ms
Nov 23 15:36:56 mail postfix/smtp[5621]: 6DE12214001: to=<inbox@alfresco.alliance.com>, relay=127.0.0.1[127.0.0.1]:10024, delay=5.1,delays=0.25/0/0.01/4.8, dsn=2.0.0, status=sent (250 2.0.0 Ok: queued as 6EA56214002)
Nov 23 15:36:56 mail postfix/qmgr[7622]: 6DE12214001: removed
Nov 23 15:36:56 mail postfix/smtp[7049]: 6EA56214002: to=<inbox@alfresco.alliance.com>, relay=alfresco.alliance.com[192.168   .0.31]:25, delay=0.07, delays=0.02/0.01/0.02/0.03, dsn=5.0.0, status=bounced (host alfresco.alliance.com[192.168.0.31] said: 554 'dave@domain.com' has been denied access to 'inbox@alfresco.alliance.com'.  (in reply to end of DATA command))
Nov 23 15:36:56 mail postfix/cleanup[5626]: 84E8B214001: message-id=<20091123233656.84E8B214001@mail.doamin.ca>
Nov 23 15:36:56 mail postfix/qmgr[7622]: 84E8B214001: from=<>, size=3205, nrcpt=1 (queue active)
Nov 23 15:36:56 mail postfix/bounce[7050]: 6EA56214002: sender non-delivery notification: 84E8B214001
Nov 23 15:36:56 mail postfix/qmgr[7622]: 6EA56214002: removed
Nov 23 15:36:56 mail postfix/lmtp[7550]: 84E8B214001: to=<dave@domain.com>, relay=mail.domain.ca[192.168.0.32]:7025, delay=0.1, delays=0.0 2/0/0/0.08, dsn=2.1.5, status=sent (250 2.1.5 OK)‍‍‍‍‍‍‍‍‍‍‍

Code2

Nov 23 15:39:39 mail postfix/cleanup[8653]: 5F63C214002: message-id=<4B0B1CAD.8010807@alfresco.com>
Nov 23 15:39:39 mail postfix/qmgr[7622]: 5F63C214002: from=<admin@alfresco.com>, size=1051, nrcpt=1 (queue active)
Nov 23 15:39:39 mail postfix/smtpd[8665]: disconnect from localhost[127.0.0.1]
Nov 23 15:39:39 mail amavis[30093]: (30093-14) FWD via SMTP: <admin@alfresco.com> -> <inbox@alfresco.alliance.com>,BODY=7BIT 250 2.6.0 Ok, id=30093-14, from MTA([127.0.0.1]:10025): 250 2.0.0 Ok: queued as 5F63C214002
Nov 23 15:39:39 mail amavis[30093]: (30093-14) Passed CLEAN, [xx.xx.xx.xx] [xx.xx.xx.xx] <admin@alfresco.com> -> <inbox@alfresco.alliance.com>, Message-ID: <4B0B1CAD.8010807@alfresco.com>, mail_id: cEkRcRbdUB4C, Hits: -0.782, size: 573, queued_as: 5F63C214002, 4837 ms
Nov 23 15:39:39 mail postfix/smtp[8654]: 79FDF214001: to=<inbox@alfresco.alliance.com>, relay=127.0.0.1[127.0.0.1]:10024, delay=4.9,delays=0.1/0/0.01/4.8, dsn=2.0.0, status=sent (250 2.0.0 Ok: queued as 5F63C214002)
Nov 23 15:39:39 mail postfix/qmgr[7622]: 79FDF214001: removed
Nov 23 15:39:39 mail postfix/smtp[8666]: 5F63C214002: to=<inbox@alfresco.alliance.com>, relay=alfresco.alliance.com[192.168.0.31]:25, delay=0.21, delays=0.02/0/0.02/0.17, dsn=2.0.0, status=sent (250 Ok)
Nov 23 15:39:39 mail postfix/qmgr[7622]: 5F63C214002: removed‍‍‍‍‍‍‍‍‍

[newmember]

I am just not seeing my error, why can I only receive email from the alfresco.com domain?  eg:  Received by SMTP from 'admin@alfresco.com'.
Where can I change or add domains?
I have added a user and added  the user to the EMAIL_CONTRIBUTORS group, but can see only receive email from @alfresco.com

Thanks
Chris

[shikarishambu]

Not sure if this applies to you http://forums.alfresco.com/en/viewtopic.php?f=9&t=21999

Make sure that you do not have any move content rules on the email enabled space. If you have a move content rule on an email enabled space Alfresco seems to reject the email. I have opened a bug ticket on this one

[newmember]

Thanks for the thought.
There are no rules on the space.

I have added an email alias to the space.
I can receive emails to that space if I send it directly to alfresco using  admin@alfresco.com email address.

I just used thunderbird and set smtp to be the alfresco box.
If I relay the same email through my email server, it gets rejected.

I have confirmed that the only email that is accepted is the same as the admin email address:   admin@alfresco.com
inbox@alfresco.com wont be accepted.

I have added users to the EMAIL_CONTRIBUTORS group with their own email address and they are rejected as well.

Any other ideas please.

Thanks
Chris

[josmeldiaz21]

Hi ‌ could you find any solution to ths problem? I know it's a 2009 post, But I'm having the same issue. Can you tell me if  you find some solution.?