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HTTP error when logging in as tenant user in Share (3.2 Dev)

gronfelt
Champ in-the-making
Champ in-the-making
I have a 3.2 dev (schema 2015) installation running on a CentOS 5.3 machine. Multi-tenancy is enabled and I have created a tenant.

When I go to the Share login page and try to login as a tenant user Tomcat throws a HTTP Status 500:

HTTP Status 500 -

type Exception report

message

description The server encountered an internal error () that prevented it from fulfilling this request.

exception

javax.servlet.ServletException: org.alfresco.web.site.exception.RequestContextException: Exception running UserFactory in HttpRequestContextFactory
   org.alfresco.web.site.servlet.DispatcherServlet.service(DispatcherServlet.java:144)
   javax.servlet.http.HttpServlet.service(HttpServlet.java:717)

root cause

org.alfresco.web.site.exception.RequestContextException: Exception running UserFactory in HttpRequestContextFactory
   org.alfresco.web.site.DefaultRequestContextFactory.newInstance(DefaultRequestContextFactory.java:117)
   org.alfresco.web.site.FrameworkHelper.initRequestContext(FrameworkHelper.java:202)
   org.alfresco.web.site.servlet.DispatcherServlet.service(DispatcherServlet.java:140)
   javax.servlet.http.HttpServlet.service(HttpServlet.java:717)

root cause

org.alfresco.web.site.exception.UserFactoryException: Unable to retrieve user from repository
   org.alfresco.web.site.AlfrescoUserFactory.loadUser(AlfrescoUserFactory.java:252)
   org.alfresco.web.site.UserFactory.faultUser(UserFactory.java:169)
   org.alfresco.web.site.UserFactory.faultUser(UserFactory.java:110)
   org.alfresco.web.site.DefaultRequestContextFactory.newInstance(DefaultRequestContextFactory.java:93)
   org.alfresco.web.site.FrameworkHelper.initRequestContext(FrameworkHelper.java:202)
   org.alfresco.web.site.servlet.DispatcherServlet.service(DispatcherServlet.java:140)
   javax.servlet.http.HttpServlet.service(HttpServlet.java:717)

root cause

org.alfresco.web.site.exception.UserFactoryException: Unable to create user - failed to retrieve user metadata:
   org.alfresco.web.site.AlfrescoUserFactory.loadUser(AlfrescoUserFactory.java:160)
   org.alfresco.web.site.UserFactory.faultUser(UserFactory.java:169)
   org.alfresco.web.site.UserFactory.faultUser(UserFactory.java:110)
   org.alfresco.web.site.DefaultRequestContextFactory.newInstance(DefaultRequestContextFactory.java:93)
   org.alfresco.web.site.FrameworkHelper.initRequestContext(FrameworkHelper.java:202)
   org.alfresco.web.site.servlet.DispatcherServlet.service(DispatcherServlet.java:140)
   javax.servlet.http.HttpServlet.service(HttpServlet.java:717)

note The full stack trace of the root cause is available in the Apache Tomcat/6.0.18 logs.
Apache Tomcat/6.0.18

The alfresco.log file shows the following:

10:07:54,984 ERROR [org.alfresco.web.scripts.AbstractRuntime] Exception from executeScript - redirecting to status template error: 05290051 Wrapped Exception (with status t
emplate): 05290050 Read-Write transaction started within read-only transaction
org.alfresco.web.scripts.WebScriptException: 05290051 Wrapped Exception (with status template): 05290050 Read-Write transaction started within read-only transaction
        at org.alfresco.web.scripts.AbstractWebScript.createStatusException(AbstractWebScript.java:613)
        at org.alfresco.web.scripts.DeclarativeWebScript.execute(DeclarativeWebScript.java:165)
        at org.alfresco.repo.web.scripts.RepositoryContainer$2.execute(RepositoryContainer.java:358)
        at org.alfresco.repo.transaction.RetryingTransactionHelper.doInTransaction(RetryingTransactionHelper.java:326)
        at org.alfresco.repo.web.scripts.RepositoryContainer.transactionedExecute(RepositoryContainer.java:408)
        at org.alfresco.repo.web.scripts.RepositoryContainer.transactionedExecuteAs(RepositoryContainer.java:425)
        at org.alfresco.repo.web.scripts.RepositoryContainer.executeScript(RepositoryContainer.java:289)
        at org.alfresco.web.scripts.AbstractRuntime.executeScript(AbstractRuntime.java:262)
        at org.alfresco.web.scripts.AbstractRuntime.executeScript(AbstractRuntime.java:139)
        at org.alfresco.web.scripts.servlet.WebScriptServlet.service(WebScriptServlet.java:122)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:286)
        at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:845)
        at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:583)
        at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:447)
        at java.lang.Thread.run(Thread.java:619)
Caused by: org.alfresco.error.AlfrescoRuntimeException: 05290050 Read-Write transaction started within read-only transaction
        at org.alfresco.repo.transaction.RetryingTransactionHelper.doInTransaction(RetryingTransactionHelper.java:298)
        at org.alfresco.repo.transaction.RetryingTransactionHelper.doInTransaction(RetryingTransactionHelper.java:233)
        at org.alfresco.repo.model.Repository$1.doWork(Repository.java:245)
        at org.alfresco.repo.model.Repository$1.doWork(Repository.java:243)
        at org.alfresco.repo.security.authentication.AuthenticationUtil.runAs(AuthenticationUtil.java:489)
        at org.alfresco.repo.model.Repository.getCompanyHome(Repository.java:241)
        at org.alfresco.repo.web.scripts.RepositoryContainer.addRepoParameters(RepositoryContainer.java:217)
        at org.alfresco.repo.web.scripts.RepositoryContainer.getScriptParameters(RepositoryContainer.java:178)
        at org.alfresco.web.scripts.AbstractWebScript.createScriptParameters(AbstractWebScript.java:380)
        at org.alfresco.web.scripts.DeclarativeWebScript.execute(DeclarativeWebScript.java:85)
        … 21 more

It's still possible to login as the tenant user into the JSF client and the error does not occur when I login to Share with the root admin user.

Any ideas?
2 REPLIES 2

mikeh
Star Contributor
Star Contributor
Thanks for the heads-up. I think I've spotted the issue, just running it past the Repository team for confirmation.

Thanks,
Mike

janv
Employee
Employee
Thanks for the feedback. Please refer to https://issues.alfresco.com/jira/browse/ALFCOM-3063 for patch.

Thanks,
Jan