Since yesterday we made some research on this and we found that JBPM supports a task-start event, but the implementation of this event is not mandatory and it seems it hasn't been done in Alfresco (this is done by calling a task instance's start() method).
Our goal is to record the date at which a task instance is first opened or managed or that its UI is first painted. The task instance creation date is not precise enough for our use. Since the task instance's start() method is never called in Alfresco, we really don't know where to start.
Does anyone knows how to get the task-start event triggered? Thanks!