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Help Desk Function

atomicfrog
Champ in-the-making
Champ in-the-making

‎07-09-2010 10:34 AM

Hi all, I just set up Alfresco Share for demoing purposes and I was wondering if it is possible to use this in a Help desk function. I need something that I can have users create tickets that can be tracked by a team lead.
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2 REPLIES 2

vzx34
Champ in-the-making
Champ in-the-making

‎07-10-2012 03:30 PM

This is also a feature we are interested in and would like to know what others are doing.
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hayleyg
Champ in-the-making
Champ in-the-making

‎08-26-2012 07:52 PM

Good feature which I would like to hear about too if anyone can help?????
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