Firefox and document editing

[dgenard]

Hello,

some of our users are confused when editing documents through web UI in FireFox.
They can easily edit a document by clicking on the pencil (CIFS editing was activated). So far so good…

But they often want to edit a document by simply clicking on its name.
Firefox then download a copy of the document to a temporary location, and let the user edit it, and save it. Of course, the document is saved locally and not in Alfresco…
Common end users simply don't catch the difference between clicking the document, and clicking the pencil, and don't understand why their modifications are not saved in Alfresco. Very frustrating for them…

With IE, documents are set read-only when they are downloaded locally. So no possible confusion.

Any idea on how to avoid this confusion ?

Denis

[bart]

Hello Denis,

I'm having the same issue among my users. I'm curious for the answer from Alfresco.

See you

Bart

[dgenard]

No answer from Alfresco or anybody else…
Our only option is to ask our users to avoid using Firefox  :?

[paulhh]

Hi

It is something we're thinking about!  It's the usual challenge of people not wanting client-side components/controls and still ease of use.  One simple option we'll do is at least give a config option so that the main view/download link can also be webdav or CIFS.  That way, it's all happening remotely.

Otherwise, there should be ways of extending the firefox plugin to look for the download links and change intercept the click to do something else (e.g. simply popping up a dialogbox warning the user that it's being opened locally).

Cheers
Paul