Error 002835164 : Transformer not found

[gni]

Hello,

I'm currently evaluating Alfresco Workdesk. I've deployed alfresco-workdesk-trial-4.1.1.1 on apache-tomcat-7.0.50 (fresh install) according to the Quickstart Guide. I'm using the cloud Alfresco instance.

When I follow the Scenario Guide, I struggle on page 10. I cannot change the contract status :

Error 002835164 Transformer for 'application/vnd.openxmlformats-officedocument.wordprocessingml.document' source mime type and 'application/pdf' target mime type was not found. Operation can't be performed
<!–break–>

java.lang.reflect.InvocationTargetException
   at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
   at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
   at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
   at java.lang.reflect.Method.invoke(Method.java:601)
   at com.wewebu.ow.server.ui.OwAppContext.handleRequest(OwAppContext.java:998)
   at com.wewebu.ow.server.app.OwMainAppContext.handleRequest(OwMainAppContext.java:659)
   at com.wewebu.ow.server.ui.OwWebApplication.handleRequest(OwWebApplication.java:359)
   at org.apache.jsp.default41_jsp._jspService(default41_jsp.java:79)
   at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
   at javax.servlet.http.HttpServlet.service(HttpServlet.java:728)
   at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:432)
   at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:390)
   at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:334)
   at javax.servlet.http.HttpServlet.service(HttpServlet.java:728)
   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
   at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
   at com.wewebu.ow.server.servlets.OwServletFilter.doFilter(OwServletFilter.java:57)
   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
   at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:222)
   at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123)
   at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:502)
   at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:171)
   at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:100)
   at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:953)
   at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
   at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:409)
   at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1044)
   at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:607)
   at org.apache.tomcat.util.net.AprEndpoint$SocketProcessor.doRun(AprEndpoint.java:2441)
   at org.apache.tomcat.util.net.AprEndpoint$SocketProcessor.run(AprEndpoint.java:2430)
   at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1110)
   at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:603)
   at java.lang.Thread.run(Thread.java:722)
Caused by: java.lang.reflect.InvocationTargetException
   at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
   at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
   at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
   at java.lang.reflect.Method.invoke(Method.java:601)
   at com.wewebu.ow.server.ui.OwNavigationView.navigate(OwNavigationView.java:303)
   at com.wewebu.ow.server.ui.OwNavigationView.onNavigate(OwNavigationView.java:409)
   … 37 more
Caused by: com.wewebu.ow.server.exceptions.OwServerException: 002835164 Transformer for 'application/vnd.openxmlformats-officedocument.wordprocessingml.document' source mime type and 'application/pdf' target mime type was not found. Operation can't be performed
   at com.wewebu.ow.server.ecmimpl.opencmis.aspects.OwCMISExceptionManagement.ajc$afterThrowing$com_wewebu_ow_server_ecmimpl_opencmis_aspects_OwCMISExceptionManagement$1$74b69fe1(OwCMISExceptionManagement.aj:84)
   at com.wewebu.ow.server.ecmimpl.opencmis.object.OwCMISAbstractNativeObject.setProperties(OwCMISAbstractNativeObject.java:296)
   at com.wewebu.ow.server.dmsdialogs.views.OwObjectPropertyView.save(OwObjectPropertyView.java:1342)
   at com.wewebu.ow.server.dmsdialogs.views.OwObjectPropertyView.onApplyInternal(OwObjectPropertyView.java:757)
   at com.wewebu.ow.server.dmsdialogs.views.OwObjectPropertyView.onApply(OwObjectPropertyView.java:716)
   at com.wewebu.ow.server.dmsdialogs.OwStandardPropertyViewBridge.onApply(OwStandardPropertyViewBridge.java:90)
   at com.wewebu.ow.server.plug.owdocprops.OwEditPropertiesDialog.onPropertiesSavePlusClose(OwEditPropertiesDialog.java:1278)
   … 43 more
Caused by: org.apache.chemistry.opencmis.commons.exceptions.CmisRuntimeException: 002835164 Transformer for 'application/vnd.openxmlformats-officedocument.wordprocessingml.document' source mime type and 'application/pdf' target mime type was not found. Operation can't be performed
   at org.apache.chemistry.opencmis.client.bindings.spi.atompub.AbstractAtomPubService.convertStatusCode(AbstractAtomPubService.java:452)
   at org.apache.chemistry.opencmis.client.bindings.spi.atompub.AbstractAtomPubService.put(AbstractAtomPubService.java:595)
   at org.apache.chemistry.opencmis.client.bindings.spi.atompub.AbstractAtomPubService.put(AbstractAtomPubService.java:581)
   at org.apache.chemistry.opencmis.client.bindings.spi.atompub.ObjectServiceImpl.updateProperties(ObjectServiceImpl.java:299)
   at org.apache.chemistry.opencmis.client.runtime.AbstractCmisObject.updateProperties(AbstractCmisObject.java:318)
   at org.alfresco.cmis.client.impl.AlfrescoDocumentImpl.updateProperties(AlfrescoDocumentImpl.java:72)
   at com.wewebu.ow.server.ecmimpl.opencmis.object.OwCMISAbstractNativeObject.setProperties(OwCMISAbstractNativeObject.java:291)
   … 48 more‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍

Could anyone please provide me some hints to solve this ?

java -version is :

Java(TM) SE Runtime Environment (build 1.7.0_10-b18)
Java HotSpot(TM) 64-Bit Server VM (build 23.6-b04, mixed mode)‍‍

Operating system is : Win7 Pro 64b SP1.
Tomcat is started through cmd.exe (which is run as administrator).

Many thanks.

[mkappel]

Hello gni,

Thank you for the feedback. We can reproduce the issue and are already working on it.
We would like to encourage you to skip this step respectively set it to "complete" instead of "in progress" and just proceed with the guide.
I also would like to recommend you having a look to our test drive offering at http://testdrive.alfresco.com. There you can sign up for free and create your own VM instance with our Contract Management Solution.
If you have further questions or issues, please let us know.
Thanks again for your feedback,
Martin

[deko]

Hi gni,

The described step should work now again. We fixed this issue on the online trial Alfresco instance.

Best regards,
deko