Edit Online not working with Office 2013

[jaredadams]

Just upgraded my laptop to Office 2013 and I am not able to edit online.  No error, Word loads, but the document itself does not open.

Works from home on Office 2007. 

Alfresco Community 4.2.0.

[aevans713]

Could you give us a log and a few more details on what you tried to do? Thanks!

[jaredadams]

Absolutely!  What logs would you like?

As far as what I tried to do.  As normal I tried to use the "Edit Online" function.  The one that opens the document directly from the website in Word/Excel/etc… The program opens, but the document does not.  There is no error message.  Typically when I was using Office 2007 Word/Excel would open, it would prompt me for login credentials and then a dialog box would appear that showed it was retrieving the document.  None of this happens with Office 2013.  Word/Excel opens but nothing after that.

I'll be more than happy to supply any logs.  The main Alfresco log does not generate anything when attempting to open a document.  Is there another log you want to see?

[jchinmd2000]

Same issue, opens office app with toolbars but white screen.  Application is responsive.  Which logs would help you guys?

Thanks,
Jason

[phytom]

Bump

I also have that kind of issue.
Using Office 2013, when I clic on "edit online" on share, my Word (or PPt Excell etc) open, but not the document itself.

I'm using Alfresco 4.2.b. And doesn't matter if I use IE, Firefox or Chrome.

Looks like it works with Office 2003 on another laptop.

Thanks,
Tom.

[jpotts]

Are you working in Explorer (/alfresco) or Share (/share)?

Jeff

[niketapatel]

Hi Jeff,
I have tried Edit online in /share->site;s document library in Alfresco 4.2EE,Office 2013,Win 7. I also see same behavior Office word/ppt etc.. opens but not document itself.

[jpotts]

For the Community Edition folks in this thread, it looks like there was an issue that was fixed in 4.2.d:

https://issues.alfresco.com/jira/browse/ALF-17262

Can you please test on 4.2.d, or, preferably, the latest version, which is 4.2.e.

For Enterprise, it looks like that particular issue was not reproducible on 4.2.0 Enterprise.

Jeff

[mathias_lin]

MS Office 2013 still does not work with the community edition 5.0.d, it's also not listed in https://www.alfresco.com/cmis/views/workspace%253A%252F%252FSpacesStore%252F14284638-0222-4871-8b06-....
Only older office versions work ok. With Office 2013, the application opens but does not open the document, as described by the OP.

[niketapatel]

Hi Jeff, Yes its working for enterprise version, we had some firewall policy which was causing issue.