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ivan
Champ in-the-making
Champ in-the-making
Hello,
i installed latest versions of ImageMagick/swf2pdf and openoffice but inside document library i cannot see document thumbnails or preview of microsoft word documents (and i need this more than thumbnails). also i can't see pdf documents which are generated from microsoft office (get message that preview could not be loaded from server), but i can see preview of some other pdf files. alfresco logs don't show any informations. any hint?

thanx.
14 REPLIES 14

ivan
Champ in-the-making
Champ in-the-making
Do you run on an UNIX server ?
Can you check that OpenOffice user has sufficient priviledges on the following folder : tomcat/temp (and recursively on its children) ?

yes it's on linux…all directories under tomcat are owned by alfresco. well, i just upgraded office to 3.1.0 and now i get preview of doc files, but still got problems with thumbnails and preview of some pdf files.

jayjayecl
Confirmed Champ
Confirmed Champ
check whether you have SWF or PDF files of 0ko in temp folder

ivan
Champ in-the-making
Champ in-the-making
well, problem with pdf files is solved - it seems that users uploaded pdf files which had some protection…not sure what type, but in title bar of documents along with document name there was secured  Smiley Surprisedops:

jayjayecl
Confirmed Champ
Confirmed Champ
Don't be sorry !
Still good news to hear that you went through it… and you taught me that SWF conversion won't be possible for encrypted PDF files, good to know !
I know they would be prevented from being indexed by Lucene (PDF content being unreadable), but I did not know for the conversion.

Thanks

ivan
Champ in-the-making
Champ in-the-making
but still can't manage to show thumbnails…and swftools are updated, logs are ok.