Community 3.3 install problems

[swithun]

Like quite a few people, I'm having trouble making the Records Management module appear in Alfresco Explorer and Share. I'm using Alfresco 3.3, built from SVN on Arch Linux. I downloaded alfresco-dod5015.amp and alfresco-dod5015-share.amp from http://wiki.alfresco.com/wiki/Community_Edition_file_list_3.3, and installed them without error, using alfresco-mmt.jar:

[archive@itspc-cs2 alfresco]$ java -jar bin/alfresco-mmt.jar install /tmp/alfresco-dod5015.amp tomcat/webapps/alfresco.war
…
[archive@itspc-cs2 alfresco]$ java -jar bin/alfresco-mmt.jar install /tmp/alfresco-dod5015-share.amp tomcat/webapps/share.war
…
[archive@itspc-cs2 alfresco]$ java -jar bin/alfresco-mmt.jar list tomcat/webapps/alfresco.war
Module 'org_alfresco_module_dod5015' installed in 'tomcat/webapps/alfresco.war'
   -    Title:        DOD 5015 Records Management
   -    Version:      1.0
   -    Install Date: Tue May 11 15:46:08 BST 2010
   -    Desription:   Alfresco DOD 5015 Record Management Extension
[archive@itspc-cs2 alfresco]$ java -jar bin/alfresco-mmt.jar list tomcat/webapps/share.war
Module 'org_alfresco_module_dod5015_share' installed in 'tomcat/webapps/share.war'
   -    Title:        DOD 5015 Records Management Client
   -    Version:      1.0
   -    Install Date: Tue May 11 15:52:45 BST 2010
   -    Desription:   Alfresco DOD 5015 Record Management Share Extension‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍

But, as people have observed, the RM module is nowhere to be seen.

Is there anything I should be looking for in the logs, or something I can change in log4j.properties to get some more information on this? With default logging settings, there doesn't seem to be anything in catalina.out relating to RM.

Is a fresh vanilla install the only solution? Hopefully not. Has anyone had this problem and solved it without reinstalling everything?

[carlos_miguens]

the RM module is nowhere to be seen

Have you tried to configure/customize the Admin dashboard to add in the RM Console? The Records Management Console is the only sign that the installation has been successful, until you create the RM site from the console.

[swithun]

There isn't anything like Records Management in the dashlets available when I go to customise the admin's dashboard in Share.

[mthrinadh]

To view RM dashlet in Alfresco Share(http://localhost:8080/share), I did following steps and it is working:
a) I have installed Alfresco-Community-3.3-Full-Setup.exe by choosing Custom installation in the wizard rather than Typical. In Custom installation, RM is selected by default. The records management is included in the modules list, which we can verify by log in to Alfresco Explorer(http://localhost:8080/Alfresco) and we can see Record Management space in Company Home->Data Dictionary.
b) By default, RM does not appear as a dashlet in Alfresco Share, we need to perform the steps outlined in Alfresco Community Edition 3.3 Release Notes (http://wiki.alfresco.com/wiki/Alfresco_Community_Edition_3.3_Release_Notes😞
—1) Stop the Alfresco Tomcat server
—2) From the DOS command line install the DOD amp using the following command:
—–java -jar c:\Alfresco\bin\alfresco-mmt.jar install c:\Alfresco\amps-share\alfresco-dod5015-share.amp c:\Alfresco\tomcat\webapps\share.war
—–Note: If you have not installed Alfresco to the default location (c:\Alfresco) you will have to adjust the above paths as appropriate.
—3) Delete he existing deployed Share application directory: c:\alfresco\tomcat\webapps\share
—4) Start the Alfresco Tomcat server.
c) Now go to Alfresco Share, you would see RM dashlet available to add.

[swithun]

I think that deleting the old tomcat/webapps/share directory must have been the crucial step. Thanks. I have Records Management in the list of dashlets now.

I'm getting this error:

An error has occured in the Share component: /share/service/components/dashlets/docsummary.
It responded with a status of 500 - Internal Error.
Error Code Information: 500 - An error inside the HTTP server which prevented it from fulfilling the request.
Error Message: 04240011 Failed to load script 'classpath*:alfresco/site-webscripts/org/alfresco/components/dashlets/docsummary.get.js': 04240010 ReferenceError: "alert" is not defined. (file:/opt/alfresco/tomcat/webapps/share/WEB-INF/classes/alfresco/site-webscripts/org/alfresco/components/dashlets/docsummary.get.js#6)
Server: Alfresco Spring WebScripts - v1.0.0 (Milestone 3 357) schema 1,000

But one dashlet error doesn't stop the rest from working.

[aascensao]

Hi,

I have the same problem too! I'm getting this on the Records Management Site:

Error Message: 07130013 Failed to load script 'classpath*:alfresco/site-webscripts/org/alfresco/components/dashlets/docsummary.get.js': 07130012 TypeError: Cannot parse XML: Scanner State 24 not Recognized (file:/opt/Alfresco/tomcat/webapps/share/WEB-INF/classes/alfresco/site-webscripts/org/alfresco/components/dashlets/docsummary.get.js#6(eval)#1)‍

and I notice that in the begging of the page it appears

"'>

isolated, that led me to think that this could be some internal code mistake/bug.

Have someone succeeded to resolve this?

Cheers, from Portugal 😃

[swithun]

I'm not sure what has changed, but when I tried the 3.3g Community release today, it all worked right away.

Launch the installer (on Linux) like

~/Alfresco-Community-3.3g-Linux-x86-Install‍

but without the &, so that it is not run in the background.

Select a custom install, and have Records Management selected as one of the options.

The installer will appear to hang, but what it is doing is running the apply_amps.sh script. This is waiting for a carriage return to start installing the AMPs (including alfresco-dod5015.amp and alfresco-dod5015-share.amp). This is why you don't want the installer running in the background. Hit return, wait a bit and hit it again. You will then get the final screen on the installer.

When I started it up, the RM dashlet was waiting to be added to my dashboard, and I was able to create the RM site and load the test data without errors.

[abhashree]

Hi Swithun,

i have already installaed Alfresco-Community-3.3g-Linux-x86-Install in linux.
i selected a custom installation.i didnt find any alfresco-dod5015.amp and alfresco-dod5015-share.amp). i had found apply_amps.sh in the alfresco folder.
then i executed the script but i didnt find any record management console…
What will i do please help me with a clear description so that i will be able to do.

Thanks in advance
Abhashree

[swithun]

Did you not see something like this, when you selected custom install?

[img]http://arts.st-andrews.ac.uk/~cs2/alfresco_install_screenshot.png[/img]

Selecting Records Management was enough to get the amps in the amps and amps-share folders for them to be installed what the apply_amps.sh script gets called.

[jfilius]

Hi,

I tried to install the RM module as stated in the install guide and all solutions which have been posted here (except for a fresh install) but still I don't have a RM dashlet in Alfresco share.
How can I get this working and how can I test if the RM module is working in the Alfresco webclient ?
Are these 2 different solutions or do they have to been seen as 1 solution  :?:

Any help is very welcome.

- Alfresco 3.3 and deployed the 2 dod-RM amp files in the /Alfresco/amps and ../amps-share directory

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19-nov-2010 12:08:21 org.apache.coyote.http11.Http11Protocol init
INFO: Initializing Coyote HTTP/1.1 on http-8080
19-nov-2010 12:08:21 org.apache.catalina.startup.Catalina load
INFO: Initialization processed in 2712 ms
19-nov-2010 12:08:22 org.apache.catalina.core.StandardService start
INFO: Starting service Catalina
19-nov-2010 12:08:22 org.apache.catalina.core.StandardEngine start
INFO: Starting Servlet Engine: Apache Tomcat/6.0.18
19-nov-2010 12:08:42 org.apache.catalina.core.StandardContext addApplicationListener
INFO: The listener "org.apache.myfaces.webapp.StartupServletContextListener" is already configured for this context. The duplicate definition has been ignored.
19-nov-2010 12:11:13 org.apache.catalina.startup.HostConfig deployWAR
INFO: Deploying web application archive mobile.war
19-nov-2010 12:11:25 org.apache.catalina.startup.HostConfig deployWAR
INFO: Deploying web application archive share.war
19-nov-2010 12:12:14 org.apache.coyote.http11.Http11Protocol start
INFO: Starting Coyote HTTP/1.1 on http-8080
19-nov-2010 12:12:14 org.apache.catalina.startup.Catalina start
INFO: Server startup in 232300 ms
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