Cannot view the docs

[bisana]

Hi All
I am using 4.2.0 CE.
After installation everything was working fine, now I am not able to see the documents on line. and for PDF files, I see a horizontal bar, but when I give full screen view I can see the PDF documents.
And for MS office file, it says the document cannot be viewed, please download it 
and in my catalina.out I get the following message when the

 error: 03240001 The content node was not specified so the content cannot be streamed to the client: classpath*:alfresco/templates/webscripts/org/alfresco/repository/thumbnail/thumbnail.get.js
 org.springframework.extensions.webscripts.WebScriptException: 03240001 The content node was not specified so the content cannot be streamed to the client: classpath*:alfresco/templates/webscripts/org/alfresco/repository/thumbnail/thumbnail.get.js
   at org.alfresco.repo.web.scripts.content.StreamContent.execute(StreamContent.java:184)
   at org.alfresco.repo.web.scripts.RepositoryContainer$3.execute(RepositoryContainer.java:429)
   at org.alfresco.repo.transaction.RetryingTransactionHelper.doInTransaction(RetryingTransactionHelper.java:433)
   at org.alfresco.repo.web.scripts.RepositoryContainer.transactionedExecute(RepositoryContainer.java:491)
   at org.alfresco.repo.web.scripts.RepositoryContainer.transactionedExecuteAs(RepositoryContainer.java:529)
   at org.alfresco.repo.web.scripts.RepositoryContainer.executeScript(RepositoryContainer.java:345)
   at org.springframework.extensions.webscripts.AbstractRuntime.executeScript(AbstractRuntime.java:377)
   at org.springframework.extensions.webscripts.AbstractRuntime.executeScript(AbstractRuntime.java:209)
   at org.springframework.extensions.webscripts.servlet.WebScriptServlet.service(WebScriptServlet.java:118)
   at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
   at org.alfresco.web.app.servlet.GlobalLocalizationFilter.doFilter(GlobalLocalizationFilter.java:61)
   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
   at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:222)
   at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123)
   at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472)
   at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:168)
   at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:99)
   at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:929)
   at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
   at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407)
   at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1002)
   at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:585)
   at org.apache.tomcat.util.net.AprEndpoint$SocketProcessor.run(AprEndpoint.java:1813)
   at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1110)
   at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:603)
   at java.lang.Thread.run(Thread.java:722)
2013-04-24 17:21:09,306  ERROR [extensions.webscripts.AbstractRuntime] [http-apr-8080-exec-11] Exception from executeScript - redirecting to status template error: 03240002 The content node was not specified so the content cannot be streamed to the client: classpath*:alfresco/templates/webscripts/org/alfresco/repository/thumbnail/thumbnail.get.js
 org.springframework.extensions.webscripts.WebScriptException: 03240002 The content node was not specified so the content cannot be streamed to the client: classpath*:alfresco/templates/webscripts/org/alfresco/repository/thumbnail/thumbnail.get.js
   at org.alfresco.repo.web.scripts.content.StreamContent.execute(StreamContent.java:184)
   at org.alfresco.repo.web.scripts.RepositoryContainer$3.execute(RepositoryContainer.java:429)
   at org.alfresco.repo.transaction.RetryingTransactionHelper.doInTransaction(RetryingTransactionHelper.java:433)
   at org.alfresco.repo.web.scripts.RepositoryContainer.transactionedExecute(RepositoryContainer.java:491)
   at org.alfresco.repo.web.scripts.RepositoryContainer.transactionedExecuteAs(RepositoryContainer.java:529)
   at org.alfresco.repo.web.scripts.RepositoryContainer.executeScript(RepositoryContainer.java:345)
   at org.springframework.extensions.webscripts.AbstractRuntime.executeScript(AbstractRuntime.java:377)
   at org.springframework.extensions.webscripts.AbstractRuntime.executeScript(AbstractRuntime.java:209)
   at org.springframework.extensions.webscripts.servlet.WebScriptServlet.service(WebScriptServlet.java:118)
   at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
   at org.alfresco.web.app.servlet.GlobalLocalizationFilter.doFilter(GlobalLocalizationFilter.java:61)
   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
   at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:222)
   at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123)
   at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472)
   at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:168)
   at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:99)
   at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:929)
   at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
   at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407)
   at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1002)
   at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:585)
   at org.apache.tomcat.util.net.AprEndpoint$SocketProcessor.run(AprEndpoint.java:1813)
   at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1110)
   at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:603)
   at java.lang.Thread.run(Thread.java:722)
2013-04-24 17:22:17,082  INFO  [web.scripts.GoogleDocsStatus] [http-apr-8080-exec-1] Successfully retrieved Google Docs subsystem status from Alfresco: false
 2013-04-24 17:22:21,528  INFO  [web.scripts.DictionaryQuery] [http-apr-8080-exec-12] Successfully retrieved Data Dictionary from Alfresco.
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Requesting advice and guidance
thanks

[ernest]

Hi

In Most cases this is caused by the external components like openoffice, just make sure that your soffice is running.

#GoodLuck

[bisana]

Hi
This is the installation with Soofice installed, I am usign CentoOS as OS.
How could I know that soffice which has been installed by alfresco is running properly