Cannot log into Alfresco after forced shutdown

[curriebwoy]

I had to shutdown my Alfresco Server because of a problem with my VM.  I am currently running Alfresco on a Virtual Machine with the operating system being ubuntu.  When I brought back the VM online, and restart the Alfresco Server, I could not log in to Alfresco.  I have reviewed both the Catalina.out and Alfresco.log logs, which I have included in this post.

Alfresco.log
6:59:16,459 INFO  [org.alfresco.config.JndiPropertiesFactoryBean] Loading properties file from class path resource [alfresco/repository.properties]
06:59:16,468 INFO  [org.alfresco.config.JndiPropertiesFactoryBean] Loading properties file from class path resource [alfresco/domain/transaction.properties]
06:59:16,468 INFO  [org.alfresco.config.JndiPropertiesFactoryBean] Loading properties file from file [/opt/alfresco-3.4.d/tomcat/webapps/alfresco/WEB-INF/classes/alfresco/module/org_alfresco_module_dod5015/alfresco-global.properties]
06:59:16,468 INFO  [org.alfresco.config.JndiPropertiesFactoryBean] Loading properties file from file [/opt/alfresco-3.4.d/tomcat/webapps/alfresco/WEB-INF/classes/alfresco/module/org_alfresco_module_wcmquickstart/alfresco-global.properties]
06:59:16,468 INFO  [org.alfresco.config.JndiPropertiesFactoryBean] Loading properties file from file [/opt/alfresco-3.4.d/tomcat/webapps/alfresco/WEB-INF/classes/alfresco/module/tests/alfresco-global.properties]
06:59:16,468 INFO  [org.alfresco.config.JndiPropertiesFactoryBean] Loading properties file from file [/opt/alfresco-3.4.d/tomcat/webapps/alfresco/WEB-INF/classes/alfresco/module/test/alfresco-global.properties]
06:59:16,468 INFO  [org.alfresco.config.JndiPropertiesFactoryBean] Loading properties file from URL [file:/opt/alfresco-3.4.d/tomcat/shared/classes/alfresco-global.properties]
06:59:16,561 INFO  [org.alfresco.config.JndiPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/alfresco-shared.properties]
06:59:16,751 INFO  [org.alfresco.config.FixedPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/version.properties]
06:59:16,809 INFO  [org.alfresco.config.FixedPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/domain/cache-strategies.properties]
06:59:16,875 INFO  [org.alfresco.config.FixedPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/module/org.alfresco.module.vti/context/vti.properties]
06:59:16,876 INFO  [org.alfresco.config.FixedPropertyPlaceholderConfigurer] Loading properties file from URL [file:/opt/alfresco-3.4.d/tomcat/shared/classes/alfresco/extension/custom-vti.properties]
06:59:43,774 WARN  [org.springframework.beans.GenericTypeAwarePropertyDescriptor] Invalid JavaBean property 'serviceBeans' being accessed! Ambiguous write methods found next to actually used [public void org.apache.cxf.jaxrs.JAXRSServerFactoryBean.setServiceBeans(java.util.List)]: [public void org.apache.cxf.jaxrs.$
06:59:44,227 INFO  [org.springframework.extensions.webscripts.TemplateProcessorRegistry] Registered template processor Repository Template Processor for extension ftl
06:59:44,228 INFO  [org.springframework.extensions.webscripts.ScriptProcessorRegistry] Registered script processor Repository Script Processor for extension js
06:59:50,937 INFO  [org.alfresco.repo.domain.schema.SchemaBootstrap] Schema managed by database dialect org.hibernate.dialect.MySQLInnoDBDialect.
06:59:51,555 INFO  [org.alfresco.repo.domain.schema.SchemaBootstrap] No changes were made to the schema.
06:59:51,638 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Starting 'sysAdmin' subsystem, ID: [sysAdmin, default]
06:59:51,668 INFO  [org.alfresco.config.FixedPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/version.properties]
06:59:51,668 INFO  [org.alfresco.config.JndiPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/alfresco-shared.properties]
06:59:51,668 INFO  [org.alfresco.config.FixedPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/domain/cache-strategies.properties]
06:59:51,668 INFO  [org.alfresco.config.FixedPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/module/org.alfresco.module.vti/context/vti.properties]
06:59:51,668 INFO  [org.alfresco.config.FixedPropertyPlaceholderConfigurer] Loading properties file from URL [file:/opt/alfresco-3.4.d/tomcat/shared/classes/alfresco/extension/custom-vti.properties]
06:59:51,742 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Startup of 'sysAdmin' subsystem, ID: [sysAdmin, default] complete
06:59:54,186 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Starting 'thirdparty' subsystem, ID: [thirdparty, default]
06:59:54,200 INFO  [org.alfresco.config.FixedPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/version.properties]
06:59:54,200 INFO  [org.alfresco.config.JndiPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/alfresco-shared.properties]
06:59:54,201 INFO  [org.alfresco.config.FixedPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/domain/cache-strategies.properties]
06:59:54,201 INFO  [org.alfresco.config.FixedPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/module/org.alfresco.module.vti/context/vti.properties]
06:59:54,201 INFO  [org.alfresco.config.FixedPropertyPlaceholderConfigurer] Loading properties file from URL [file:/opt/alfresco-3.4.d/tomcat/shared/classes/alfresco/extension/custom-vti.properties]
06:59:54,736 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Startup of 'thirdparty' subsystem, ID: [thirdparty, default] complete
06:59:54,737 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Starting 'OOoDirect' subsystem, ID: [OOoDirect, default]
06:59:54,752 INFO  [org.alfresco.config.FixedPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/version.properties]
06:59:54,752 INFO  [org.alfresco.config.JndiPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/alfresco-shared.properties]
06:59:54,753 INFO  [org.alfresco.config.FixedPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/domain/cache-strategies.properties]
06:59:54,753 INFO  [org.alfresco.config.FixedPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/module/org.alfresco.module.vti/context/vti.properties]
06:59:54,753 INFO  [org.alfresco.config.FixedPropertyPlaceholderConfigurer] Loading properties file from URL [file:/opt/alfresco-3.4.d/tomcat/shared/classes/alfresco/extension/custom-vti.properties]
06:59:55,655 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Startup of 'OOoDirect' subsystem, ID: [OOoDirect, default] complete
06:59:56,127 ERROR [org.alfresco.repo.search.impl.lucene.index.IndexInfo] Failed building filter reader beneath 88467b27-6ca8-4b4d-83e4-1da4042d004d
java.io.EOFException
        at java.io.DataInputStream.readInt(DataInputStream.java:375)
        at org.alfresco.repo.search.impl.lucene.index.IndexInfo.getDeletions(IndexInfo.java:1091)
        at org.alfresco.repo.search.impl.lucene.index.IndexInfo.createMainIndexReader(IndexInfo.java:2056)
        at org.alfresco.repo.search.impl.lucene.index.IndexInfo.getMainIndexReferenceCountingReadOnlyIndexReader(IndexInfo.java:1219)
        at org.alfresco.repo.search.impl.lucene.AbstractLuceneBase.getSearcher(AbstractLuceneBase.java:168)
        at org.alfresco.repo.search.impl.lucene.ADMLuceneSearcherImpl.query(ADMLuceneSearcherImpl.java:286)
        at org.alfresco.repo.search.SearcherComponent.query(SearcherComponent.java:78)
        at org.alfresco.repo.node.index.AbstractReindexComponent.isTxnIdPresentInIndex(AbstractReindexComponent.java:500)
        at org.alfresco.repo.node.index.AbstractReindexComponent.isTxnPresentInIndex(AbstractReindexComponent.java:421)
        at org.alfresco.repo.node.index.FullIndexRecoveryComponent.areTxnsInStartSample(FullIndexRecoveryComponent.java:265)
        at org.alfresco.repo.node.index.FullIndexRecoveryComponent.reindexImpl(FullIndexRecoveryComponent.java:188)
        at org.alfresco.repo.node.index.AbstractReindexComponent$1.execute(AbstractReindexComponent.java:300)
        at org.alfresco.repo.transaction.RetryingTransactionHelper.doInTransaction(RetryingTransactionHelper.java:381)
        at org.alfresco.repo.transaction.RetryingTransactionHelper.doInTransaction(RetryingTransactionHelper.java:272)
        at org.alfresco.repo.node.index.AbstractReindexComponent.reindex(AbstractReindexComponent.java:306)
        at org.alfresco.repo.node.index.IndexRecoveryBootstrapBean.onBootstrap(IndexRecoveryBootstrapBean.java:37)
        at org.springframework.extensions.surf.util.AbstractLifecycleBean.onApplicationEvent(AbstractLifecycleBean.java:56)
        at org.springframework.context.event.SimpleApplicationEventMulticaster.multicastEvent(SimpleApplicationEventMulticaster.java:97)
        at org.alfresco.repo.management.SafeApplicationEventMulticaster.multicastEvent(SafeApplicationEventMulticaster.java:78)
        at org.springframework.context.support.AbstractApplicationContext.publishEvent(AbstractApplicationContext.java:294)
        at org.springframework.context.support.AbstractApplicationContext.finishRefresh(AbstractApplicationContext.java:858)
        at org.springframework.context.support.AbstractApplicationContext.refresh(AbstractApplicationContext.java:419)
        at org.springframework.web.context.ContextLoader.createWebApplicationContext(ContextLoader.java:261)
        at org.springframework.web.context.ContextLoader.initWebApplicationContext(ContextLoader.java:192)
        at org.springframework.web.context.ContextLoaderListener.contextInitialized(ContextLoaderListener.java:47)
        at org.alfresco.web.app.ContextLoaderListener.contextInitialized(ContextLoaderListener.java:63)
        at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:3972)
        at org.apache.catalina.core.StandardContext.start(StandardContext.java:4467)
        at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:791)
        at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:771)

Catalina.out log
Sep 29, 2011 6:59:04 AM org.apache.catalina.core.AprLifecycleListener init
INFO: The APR based Apache Tomcat Native library which allows optimal performance in production environments was not found on the java.library.path: /opt/alfresco-3.4.d/java/jre/lib/amd64/server:/opt/alfresco-3.4.d/java/jre/lib/amd64:/opt/alfresco-3.4.d/java/jre/../lib/amd64:/opt/alfresco-3.4.d/mysql/lib:/opt/alfre$
Sep 29, 2011 6:59:04 AM org.apache.coyote.http11.Http11Protocol init
INFO: Initializing Coyote HTTP/1.1 on http-8080
Sep 29, 2011 6:59:04 AM org.apache.catalina.startup.Catalina load
INFO: Initialization processed in 794 ms
Sep 29, 2011 6:59:04 AM org.apache.catalina.core.StandardService start
INFO: Starting service Catalina
Sep 29, 2011 6:59:04 AM org.apache.catalina.core.StandardEngine start
INFO: Starting Servlet Engine: Apache Tomcat/6.0.26
Sep 29, 2011 6:59:04 AM org.apache.catalina.startup.HostConfig deployDescriptor
INFO: Deploying configuration descriptor host-manager.xml
Sep 29, 2011 6:59:04 AM org.apache.catalina.startup.HostConfig deployDescriptor
INFO: Deploying configuration descriptor alfresco.xml
Sep 29, 2011 6:59:06 AM org.apache.catalina.core.StandardContext addApplicationListener
INFO: The listener "org.apache.myfaces.webapp.StartupServletContextListener" is already configured for this context. The duplicate definition has been ignored.
06:59:16,459  INFO  [alfresco.config.JndiPropertiesFactoryBean] Loading properties file from class path resource [alfresco/repository.properties]
06:59:16,468  INFO  [alfresco.config.JndiPropertiesFactoryBean] Loading properties file from class path resource [alfresco/domain/transaction.properties]
06:59:16,468  INFO  [alfresco.config.JndiPropertiesFactoryBean] Loading properties file from file [/opt/alfresco-3.4.d/tomcat/webapps/alfresco/WEB-INF/classes/alfresco/module/org_alfresco_module_dod5015/alfresco-global.properties]
06:59:16,468  INFO  [alfresco.config.JndiPropertiesFactoryBean] Loading properties file from file [/opt/alfresco-3.4.d/tomcat/webapps/alfresco/WEB-INF/classes/alfresco/module/org_alfresco_module_wcmquickstart/alfresco-global.properties]
06:59:16,468  INFO  [alfresco.config.JndiPropertiesFactoryBean] Loading properties file from file [/opt/alfresco-3.4.d/tomcat/webapps/alfresco/WEB-INF/classes/alfresco/module/tests/alfresco-global.properties]
06:59:16,468  INFO  [alfresco.config.JndiPropertiesFactoryBean] Loading properties file from file [/opt/alfresco-3.4.d/tomcat/webapps/alfresco/WEB-INF/classes/alfresco/module/test/alfresco-global.properties]
06:59:16,468  INFO  [alfresco.config.JndiPropertiesFactoryBean] Loading properties file from URL [file:/opt/alfresco-3.4.d/tomcat/shared/classes/alfresco-global.properties]
06:59:16,561  INFO  [alfresco.config.JndiPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/alfresco-shared.properties]
06:59:16,751  INFO  [alfresco.config.FixedPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/version.properties]
06:59:16,809  INFO  [alfresco.config.FixedPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/domain/cache-strategies.properties]
06:59:16,875  INFO  [alfresco.config.FixedPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/module/org.alfresco.module.vti/context/vti.properties]
06:59:16,876  INFO  [alfresco.config.FixedPropertyPlaceholderConfigurer] Loading properties file from URL [file:/opt/alfresco-3.4.d/tomcat/shared/classes/alfresco/extension/custom-vti.properties]
06:59:43,774  WARN  [springframework.beans.GenericTypeAwarePropertyDescriptor] Invalid JavaBean property 'serviceBeans' being accessed! Ambiguous write methods found next to actually used [public void org.apache.cxf.jaxrs.JAXRSServerFactoryBean.setServiceBeans(java.util.List)]: [public void org.apache.cxf.jaxrs.JAX$
06:59:44,227  INFO  [extensions.webscripts.TemplateProcessorRegistry] Registered template processor Repository Template Processor for extension ftl
06:59:44,228  INFO  [extensions.webscripts.ScriptProcessorRegistry] Registered script processor Repository Script Processor for extension js
06:59:50,937  INFO  [domain.schema.SchemaBootstrap] Schema managed by database dialect org.hibernate.dialect.MySQLInnoDBDialect.
06:59:51,555  INFO  [domain.schema.SchemaBootstrap] No changes were made to the schema.
06:59:51,638  INFO  [management.subsystems.ChildApplicationContextFactory] Starting 'sysAdmin' subsystem, ID: [sysAdmin, default]
06:59:51,668  INFO  [alfresco.config.FixedPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/version.properties]
06:59:51,668  INFO  [alfresco.config.JndiPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/alfresco-shared.properties]
06:59:51,668  INFO  [alfresco.config.FixedPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/domain/cache-strategies.properties]
06:59:51,668  INFO  [alfresco.config.FixedPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/module/org.alfresco.module.vti/context/vti.properties]
06:59:51,668  INFO  [alfresco.config.FixedPropertyPlaceholderConfigurer] Loading properties file from URL [file:/opt/alfresco-3.4.d/tomcat/shared/classes/alfresco/extension/custom-vti.properties]
06:59:51,742  INFO  [management.subsystems.ChildApplicationContextFactory] Startup of 'sysAdmin' subsystem, ID: [sysAdmin, default] complete
06:59:54,186  INFO  [management.subsystems.ChildApplicationContextFactory] Starting 'thirdparty' subsystem, ID: [thirdparty, default]
06:59:54,200  INFO  [alfresco.config.FixedPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/version.properties]
06:59:54,200  INFO  [alfresco.config.JndiPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/alfresco-shared.properties]
06:59:54,201  INFO  [alfresco.config.FixedPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/domain/cache-strategies.properties]
06:59:54,201  INFO  [alfresco.config.FixedPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/module/org.alfresco.module.vti/context/vti.properties]
06:59:54,201  INFO  [alfresco.config.FixedPropertyPlaceholderConfigurer] Loading properties file from URL [file:/opt/alfresco-3.4.d/tomcat/shared/classes/alfresco/extension/custom-vti.properties]
06:59:54,736  INFO  [management.subsystems.ChildApplicationContextFactory] Startup of 'thirdparty' subsystem, ID: [thirdparty, default] complete
06:59:54,737  INFO  [management.subsystems.ChildApplicationContextFactory] Starting 'OOoDirect' subsystem, ID: [OOoDirect, default]
06:59:54,752  INFO  [alfresco.config.FixedPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/version.properties]
06:59:54,752  INFO  [alfresco.config.JndiPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/alfresco-shared.properties]
06:59:54,753  INFO  [alfresco.config.FixedPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/domain/cache-strategies.properties]
06:59:54,753  INFO  [alfresco.config.FixedPropertyPlaceholderConfigurer] Loading properties file from class path resource [alfresco/module/org.alfresco.module.vti/context/vti.properties]
06:59:54,753  INFO  [alfresco.config.FixedPropertyPlaceholderConfigurer] Loading properties file from URL [file:/opt/alfresco-3.4.d/tomcat/shared/classes/alfresco/extension/custom-vti.properties]
06:59:55,655  INFO  [management.subsystems.ChildApplicationContextFactory] Startup of 'OOoDirect' subsystem, ID: [OOoDirect, default] complete
06:59:56,127  ERROR [lucene.index.IndexInfo] Failed building filter reader beneath 88467b27-6ca8-4b4d-83e4-1da4042d004d
java.io.EOFException
        at java.io.DataInputStream.readInt(DataInputStream.java:375)
        at org.alfresco.repo.search.impl.lucene.index.IndexInfo.getDeletions(IndexInfo.java:1091)
        at org.alfresco.repo.search.impl.lucene.index.IndexInfo.createMainIndexReader(IndexInfo.java:2056)
        at org.alfresco.repo.search.impl.lucene.index.IndexInfo.getMainIndexReferenceCountingReadOnlyIndexReader(IndexInfo.java:1219)
        at org.alfresco.repo.search.impl.lucene.AbstractLuceneBase.getSearcher(AbstractLuceneBase.java:168)
        at org.alfresco.repo.search.impl.lucene.ADMLuceneSearcherImpl.query(ADMLuceneSearcherImpl.java:286)
        at org.alfresco.repo.search.SearcherComponent.query(SearcherComponent.java:78)
        at org.alfresco.repo.node.index.AbstractReindexComponent.isTxnIdPresentInIndex(AbstractReindexComponent.java:500)
        at org.alfresco.repo.node.index.AbstractReindexComponent.isTxnPresentInIndex(AbstractReindexComponent.java:421)
        at org.alfresco.repo.node.index.FullIndexRecoveryComponent.areTxnsInStartSample(FullIndexRecoveryComponent.java:265)
        at org.alfresco.repo.node.index.FullIndexRecoveryComponent.reindexImpl(FullIndexRecoveryComponent.java:188)
        at org.alfresco.repo.node.index.AbstractReindexComponent$1.execute(AbstractReindexComponent.java:300)
        at org.alfresco.repo.transaction.RetryingTransactionHelper.doInTransaction(RetryingTransactionHelper.java:381)
        at org.alfresco.repo.transaction.RetryingTransactionHelper.doInTransaction(RetryingTransactionHelper.java:272)
When I try to log in I get an authentication failure.

If a solution cannot be found, is it possible for me to reinstall the current version with losing my data, since I think that is one possible solution to the problem I am facing.  I have reboot the VM, the Alfresco Server and the problem still exist.

[loftux]

Before starting to do a recover, do you have a backup of your current state. And backup from before it crashed. Of course you do  :wink:

Looks like your index is corrupted, try rebuilding the index.
In alfresco-global.properties, put
index.recovery.mode=FULL
Then restart.
Remember to set it back to
index.recovery.mode=AUTO when done, else it will reindex on next start as well.

(TIP: Next time posting log, put it between code tags, a lot easier to read your post then)

[curriebwoy]

I inserted the line  index.recovery.mode=Full in my alfresco-global.properties file, and I still get the same error as before.

I am not sure what you are speaking about in terms of the backup, was it the VM?  If it was I do not have a snapshot of the VM before the crash, and the data is mission critical for me.

[curriebwoy]

I am wondering, before doing the reindexing, do I have to delete the relevant lucene-indexes folder?  if this is the case, which folder should be deleted?

[curriebwoy]

Re-indexing works.  I had to remove the lucene-index files, which were located in the alf_data directory.  Modify the alfresco-global.properties file changing to index.recovery.mode=FULL.  Alfresco was then restarted.  The alfresco-global.properties file was modify by changing the index.recovery.mode=AUTO