Alfresco complains, unable to save Dashboard object?

[gronfelt]

Lately I've recieved lots of info messages like this:

[code]7:00:53,238 INFO  [org.alfresco.web.framework.ModelObjectManager] Unable to save object: page.title.user~my-username@my-domain~dashboard of type: component to persister: RemoteStore_alfresco/site-data/components_component due to error: Unable to save object: page.title.user~my-username@my-domain~dashboard.xml due to error: Unable to create document path: page.title.user~my-username@my-domain~dashboard.xml in remote store: alfresco due to error: 
17:00:53,251 INFO  [org.alfresco.web.framework.ModelObjectManager] Unable to save object: page.component-1-1.user~my-username@my-domain~dashboard of type: component to persister: RemoteStore_alfresco/site-data/components_component due to error: Unable to save object: page.component-1-1.user~my-username@my-domain~dashboard.xml due to error: Unable to create document path: page.component-1-1.user~my-username@my-domain~dashboard.xml in remote store: alfresco due to error: 
17:00:53,264 INFO  [org.alfresco.web.framework.ModelObjectManager] Unable to save object: page.component-1-2.user~my-username@my-domain~dashboard of type: component to persister: RemoteStore_alfresco/site-data/components_component due to error: Unable to save object: page.component-1-2.user~my-username@my-domain~dashboard.xml due to error: Unable to create document path: page.component-1-2.user~my-username@my-domain~dashboard.xml in remote store: alfresco due to error: 
17:00:53,277 INFO  [org.alfresco.web.framework.ModelObjectManager] Unable to save object: page.component-2-1.user~my-username@my-domain~dashboard of type: component to persister: RemoteStore_alfresco/site-data/components_component due to error: Unable to save object: page.component-2-1.user~my-username@my-domain~dashboard.xml due to error: Unable to create document path: page.component-2-1.user~my-username@my-domain~dashboard.xml in remote store: alfresco due to error: 
17:00:53,289 INFO  [org.alfresco.web.framework.ModelObjectManager] Unable to save object: page.component-2-2.user~my-username@my-domain~dashboard of type: component to persister: RemoteStore_alfresco/site-data/components_component due to error: Unable to save object: page.component-2-2.user~my-username@my-domain~dashboard.xml due to error: Unable to create document path: page.component-2-2.user~my-username@my-domain~dashboard.xml in remote store: alfresco due to error: 
17:00:53,302 INFO  [org.alfresco.web.framework.ModelObjectManager] Unable to save object: page.component-2-3.user~my-username@my-domain~dashboard of type: component to persister: RemoteStore_alfresco/site-data/components_component due to error: Unable to save object: page.component-2-3.user~my-username@my-domain~dashboard.xml due to error: Unable to create document path: page.component-2-3.user~my-username@my-domain~dashboard.xml in remote store: alfresco due to error: 
17:00:53,314 INFO  [org.alfresco.web.framework.ModelObjectManager] Unable to save object: page.component-3-1.user~my-username@my-domain~dashboard of type: component to persister: RemoteStore_alfresco/site-data/components_component due to error: Unable to save object: page.component-3-1.user~my-username@my-domain~dashboard.xml due to error: Unable to create document path: page.component-3-1.user~my-username@my-domain~dashboard.xml in remote store: alfresco due to error: 
17:00:53,327 INFO  [org.alfresco.web.framework.ModelObjectManager] Unable to save object: page.component-3-2.user~my-username@my-domain~dashboard of type: component to persister: RemoteStore_alfresco/site-data/components_component due to error: Unable to save object: page.component-3-2.user~my-username@my-domain~dashboard.xml due to error: Unable to create document path: page.component-3-2.user~my-username@my-domain~dashboard.xml in remote store: alfresco due to error: 
17:00:53,339 INFO  [org.alfresco.web.framework.ModelObjectManager] Unable to save object: page.component-3-3.user~my-username@my-domain~dashboard of type: component to persister: RemoteStore_alfresco/site-data/components_component due to error: Unable to save object: page.component-3-3.user~my-username@my-domain~dashboard.xml due to error: Unable to create document path: page.component-3-3.user~my-username@my-domain~dashboard.xml in remote store: alfresco due to error: 
17:00:53,354 INFO  [org.alfresco.web.framework.ModelObjectManager] Unable to save object: user/my-username@my-domain/dashboard of type: page to persister: RemoteStore_alfresco/site-data/pages_page due to error: Unable to save object: user/my-username@my-domain/dashboard.xml due to error: Unable to create document path: user/my-username@my-domain/dashboard.xml in remote store: alfresco due to error: 
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There's nothing obvious wrong with the generation of the dashboard, but it's a bit annoying to see those messages and not know what's wrong.

Any ideas of the cause? I'm running 3.2 and just upgraded to the latest build from the HEAD.

Edit: Replaced my real username and domain with my-username@my-domain to avoid spam.

[mikeh]

Looks like a username encoding issue. I think I remember seeing a JIRA relating to the issue, but can't immediately find it right now.

Thanks,
Mike

[jtp]

I also just got this error.  It wiped out my custom dashboard organization.

[jtp]

My users are now reporting this issue as well.  I see here http://forums.alfresco.com/en/viewtopic.php?f=47&t=15921
that other people posted about this a while ago but there was never a resolution posted.  Could someone take a look at this?  I searched JIRA but didn't find anything that related.

[jtp]

I'm able to reproduce this by doing the following:
1) Open IE
2) Sign in to Share
3) Leave session alone for two hours
4) Click on "my dashboard" or anything else that would check your sign-in state.  You will be sent back to the sign in page.
5) Sign in, your custom dashboard is reset to the default.

In the tomcat log you see:
12:39:25,064  INFO  [web.framework.ModelObjectManager] Unable to save object: pa
ge.component-2-1.user~USERNAMEHERE~dashboard of type: component to persister: RemoteS
tore_alfresco/site-data/components_component due to error: Unable to save object
: page.component-2-1.user~USERNAMEHERE~dashboard.xml due to error: Unable to create d
ocument path: page.component-2-1.user~USERNAMEHERE~dashboard.xml in remote store: alf
resco due to error:

This is with an hourly LDAP sync for details but passthru authentication.  Alfresco is SSO but Share is not.

Can anyone else confirm this before I submit a ticket?

[mikeh]

Please submit a ticket anyway (this should always be done for reproducible issues). I wonder if the recent LDAP import fixes on HEAD will also solve this issue?
http://forums.alfresco.com/en/viewtopic.php?f=9&t=20715&p=68433#p68433

Are you in a position to set-up a test server with the patch from HEAD?

Thanks,
Mike

[jtp]

I can set up a test server, but I don't have the setup to build from HEAD.  FYI, this server was installed fresh with 3.2, not upgraded.

[jtp]

Submitted as https://issues.alfresco.com/jira/browse/ALFCOM-3298

[jtp]

I switched to a daily LDAP sync and restarted to see if it helps, performed the same test - waiting an hour and 15 minutes without crossing the ldap sync time, and the issue still occurred, so it doesn't look like it is directly related to the LDAP sync.

[gronfelt]

Please submit a ticket anyway (this should always be done for reproducible issues). I wonder if the recent LDAP import fixes on HEAD will also solve this issue?
http://forums.alfresco.com/en/viewtopic.php?f=9&t=20715&p=68433#p68433

Are you in a position to set-up a test server with the patch from HEAD?

Thanks,
Mike

I have rebuilt Alfresco from HEAD today and I am still seeing this error.