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4.0.e CE : how to solve inconsistency after buggy IMAP operations

kdejaeger
Champ in-the-making
Champ in-the-making
In short : folders and documents became invisible in all interfaces … and I want to figure out which steps to take to solve it.

—-

Some site had a bunch of documents and folders, that were not under the standard documentlibrary folder : that one was deleted before … .
So an admin user connected to the site through IMAP (outlook). I don't know what happened. Did he delete the documents in Outlook, did he move them, don't know. I was told Outlook stood synchronizing a looooong time.

So the result is : files appear to be gone in the alfresco/share browser. Nothing ever appeared in trash folder. And! I can find the files on the filesystem under the contentstore folder and in share interface I can search for those document and retrieve them with either a preview or a download button. But the metadata seems to be rigged and 'documentlibrary-v2/node.get.js' throws a bunch of nullpointerexceptions.

Interessting enough … I had a test server running on a 2 months old dump from this server. Turns out also overthere this site does not show any documents or folders. The only difference is : when searching for the files in the site, the tests server returns LESS documents than this up and running server. Soooo … someone must have filled it, I guess, with the Outlook interface and somehow Outlook still showed those folders until a few day's ago. Confused!!



Can anyone think of a scenario that would [corrupt]  the metadata when using Outlook?
Are we obliged to put documents into "document library"-folder?


How do I, try to , get Alfresco back in shape? First lucence indexes check and then solr indexes check? Any advice on the order is appreciated.


3 REPLIES 3

mrogers
Star Contributor
Star Contributor
I've removed your bad language from your posting for you.

If you are somehow connecting to two separate alfresco repositories with the same settings that may confuse things badly e.g.  switching between a test server and another with the same settings.

There's no need for IMAP documents to be in a sites folder.

kdejaeger
Champ in-the-making
Champ in-the-making
Do you have any guesses how to resolve the file/metadata inconsistencies?

kdejaeger
Champ in-the-making
Champ in-the-making
I made Solr reindex everything.
And also reinstalled the amps from 'Web Quick Start'. Without those amps, some folder would not show anymore in the Alfresco/Share interface. … Smiley Indifferent
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