3.4.b 'Sorry, there seems to be a problem...'

[dstannard]

Hi,

I'm having trouble getting Quick Start to respond.  After installation & configuration I get the following apology when browsing to /wcmqs :

"Sorry, there seems to be a problem with this part of the page. "

I wonder if anyone can help me diagnose this?

My Alfresco installation is 3.4.b (taken today from http://dev.alfresco.com/downloads/nightly/dist/alfresco-community-3.4.b-installer-win-x32.exe).  Have had to change the ports because of existing services on our test box (Win2003 Server).  So alfresco/Tomcat is running on 38080.

Have followed the instructions to add the quick start site in share and set the editorial space's host name to "localhost" and the port to 38080.

Have created a /tomcat/shared/classes/alfresco/wqs-api-custom.properties containing the following:

wcmqs.api.alfresco=http://localhost:38080/alfresco
wcmqs.api.user=admin
wcmqs.api.password=admin
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After changing the log4j.xml as described in another post in this forum I get a log file with the following:

14:56:40,468 WARN  [org.alfresco.wcm.client.impl.WebSiteServiceImpl] Received a request for unrecognised host+port: myserver:38080
14:56:40,468 WARN  [org.alfresco.wcm.client.interceptor.ApplicationDataInterceptor] Received request for which no configured website can be found: myserver:38080
14:56:40,468 DEBUG [org.alfresco.wcm.client.exceptionresolver.RepositoryExceptionResolver] Resolving exception from handler [org.alfresco.wcm.client.controller.GenericTemplateAssetController@263aff]: org.alfresco.wcm.client.exception.PageNotFoundException
14:56:40,484 ERROR [org.alfresco.wcm.client.exceptionresolver.RepositoryExceptionResolver] org.alfresco.wcm.client.exception.PageNotFoundException
org.alfresco.wcm.client.exception.PageNotFoundException

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Note that the log refers to myserver by name, and not localhost.

[dstannard]

Firefox 3.6.9 and IE 7.0

[bremmington]

OK. I don't have FF 3.6.9, but the authentication is certainly working fine in FF 3.6.12.

There are a few places to prod to try to work out what's happening on your system. Perhaps first increasing the log level in the web editor application would be an idea. You should see in the "webapps/awe/WEB-INF/classes" folder a file named "log4j.properties". Open this file in your favourite text editor and alter the lines:

# Spring
log4j.logger.org.springframework=warn
# Turn off Spring remoting warnings that should really be info or debug.
log4j.logger.org.springframework.remoting.support=error
log4j.logger.org.springframework.util=error
log4j.logger.org.springframework.extensions.webscripts.ScriptLogger=warn

# WEF
log4j.logger.org.springframework.extensions.webeditor=info

# Alfresco
log4j.logger.org.alfresco=error
log4j.logger.org.alfresco.repo.jscript.ScriptLogger=warn
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to read:

# Spring
log4j.logger.org.springframework=warn
# Turn off Spring remoting warnings that should really be info or debug.
log4j.logger.org.springframework.remoting.support=debug
log4j.logger.org.springframework.util=debug
log4j.logger.org.springframework.extensions.webscripts.ScriptLogger=debug

# WEF
log4j.logger.org.springframework.extensions.webeditor=debug

# Alfresco
log4j.logger.org.alfresco=debug
log4j.logger.org.alfresco.repo.jscript.ScriptLogger=debug
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Then restart Tomcat and try the process of logging in through the web editor (via the WQS site) again. Does anything appear in the alfresco.log file (or the Tomcat console)?