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Tammy_Duthie
Employee
Employee

In today’s fast-paced healthcare environment, accuracy, speed, and scalability are critical to delivering quality care and managing costs. Health Information Management (HIM) teams are under pressure to process vast volumes of patient records quickly and correctly — and manual methods just aren’t cutting it anymore.

That’s why we built Hyland Intelligent MedRecords, powered by the Hyland Content Innovation Cloud™.

AI-Powered Automation for HIM Workflows

Hyland Intelligent MedRecords transforms HIM operations by automating the classification of unstructured medical documents. Whether records arrive via fax, scanning centers, or digital uploads, the solution uses generative AI and large language models (LLMs) to:

  • Separate and classify documents
  • Assign document types
  • Extract key data like visit numbers and patient identifiers

When the system encounters uncertainty, it routes exceptions to HIM staff for review — ensuring accuracy while reducing manual workload.

Built on the Hyland Content Innovation Cloud™

At the core of Intelligent MedRecords is the Hyland Content Innovation Cloud, a platform that unifies content, processes, and applications across your enterprise. It’s designed to unlock insights from unstructured data and fuel innovation without disruption.

With this foundation, Intelligent MedRecords delivers:

  • Consistent document classification across diverse formats
  • Scalable automation for high-volume environments
  • Improved speed and accuracy in routing data to EHRs
  • Audit trails for compliance and security

Real Results, Real Impact

Nebraska Medicine is seeing game-changing results — classification accuracy has soared to 96%, and time to value is now 99% faster than their previous machine learning solution.

Make Time for What Matters Most

By automating repetitive classification tasks, HIM teams can focus on higher-value work and clinicians receive faster access to medical records for informed care decisions. Intelligent MedRecords helps healthcare organizations stay competitive, compliant, and ready for the future.

To learn more, please check out the Product Guide