We're rolling out a few updates to Hyland Community built around one goal: getting you where you need to go faster. Here's what's live now, and what's coming later this week.
Coming Thursday, August 13, 2026: A refreshed look for the top navigation
The main navigation bar at the top of Hyland Community is getting a facelift. Here's what's changing:
- All Hyland Sites menu — instead of a single link to Hyland.com, you'll get a dropdown with quick links to Hyland.com, Hyland Connect, Product Documentation, Hyland University, Hyland ID, Hyland Events, Partner Central, and Hyland Legal, all in one place.
- One-click support cases — a new "Create a Support Case" button replaces the general "Help" link, so opening a case will take one click instead of a few.
- Clearer sign-in status — the account icon becomes a bigger, filled badge, so it's obvious at a glance whether you're signed in.
- Always-ready search — search becomes a full input field sitting right in the bar, instead of a button you have to click first to open.
The menu items you already use (Support, Resources, Try, Connect, Events, University) aren't changing, just the look and a few new conveniences around them.
Coming Thursday, August 13, 2026: OnBase release notes, one click away
If you've ever tried to bookmark the OnBase release notes page and landed on an error, that's now fixed. We've updated how that page handles sign-in, so you can go straight to the release notes URL — no more routing through Community first.
A few things to know:
- You can bookmark the page and come back anytime.
- You'll be asked to sign in with your Hyland ID before you can view it.
- Access is limited to signed-in Customers and Partners. If you're not signed in, or don't have a Customer or Partner account, you won't be able to view this page.
Live now: Quicker access to your Account Details
Getting to your account information used to take a few extra clicks — open the account menu, go to My Profile, then find Account Details. Not anymore.
There's now a direct Account Details link right in the account menu, so Customers and Partners can jump straight to licensing, downloads, subscriptions, and other account information in one click, on desktop or mobile.
Questions or feedback?
We'd love to hear what you think — leave a comment below and let us know.
