Hi everyone! As we kick off a new year, I thought it would be fun (and helpful!) to take a look back at the community questions that made the biggest impact in 2025. These were the threads where someone shared an answer that didn’t just help the original poster—it ended up helping many other customers too.
That’s where Accepted Answer Views come in.
What are Accepted Answer Views?
Whenever a reply is marked as an Accepted Answer, it becomes the officially recognized answer for that thread.
Accepted Answer Views track how many times that specific accepted answer has been viewed—not the whole thread, just the reply that solved the problem.
It’s a great way to understand:
- Which answers our community keeps coming back to
- Which solutions stand the test of time
- How well search is helping customers discover helpful content
And of course, when you click Accept as answer, you’re not just marking your own question as resolved—you’re helping future customers quickly find a trusted answer.
You can even filter your searches to show only threads with an accepted solution by choosing Solved under Metadata.
Here are the threads that customers found most helpful last year:
4 Comments
