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The Outlook Mail Service of APS

jessamark
Champ in-the-making
Champ in-the-making
Hi,

As I tried to set up an Outlook mail service using Alfresco Process Services, I found that Outlook only supports StartTLS. This is only supported by content services, not process services. It would be helpful if I could get this to work with Alfresco Process Services in some way. How can I make this work? 

Do the email inbound and outbound task listener need to be added outside of process services? Would it be better to send it to content services and add a listener there, then handle the emails through shares through share? It would be greatly appreciated if you could give me some advice 

I am using APS version 1.11 (the trial version).

Best Regards

Vickey Hat

2 REPLIES 2

Holmarasson
Champ in-the-making
Champ in-the-making

I was trying to integrate an Outlook mail service into a project management workflow. Outlook’s reliance on StartTLS was a big roadblock for me too, and I had to get creative. What worked in my case was setting up a middle layer using an email relay server that supported StartTLS and could forward the messages in a format my system could handle.

 When I was troubleshooting, I also found tools and resources like maestrolabs.com super helpful—especially for identifying add-ins that improved how I handled emails and their integration with external systems.