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Reset password

Mahesha
Confirmed Champ
Confirmed Champ

Hi friends

I use alfresco 5.2

i reset my admin password&user name and try to login again

but i cant log with that changing user name and password then following error occoured

"Your authentication details haven't been recognized or Alfresco Content Services may not be available at this time."

i am very sure i used correct user name and password

i try to solve this by using https://docs.alfresco.com/5.2/concepts/admin-password.html

but its not working

can you please help me  soon

1 ACCEPTED ANSWER

angelborroy
Community Manager Community Manager
Community Manager

That can be caused by an exception when starting Alfresco Repository.

Check your catalina.out log in order to find the first stack trace and check that your repository (/alfresco) is up and running.

Hyland Developer Evangelist

View answer in original post

5 REPLIES 5

angelborroy
Community Manager Community Manager
Community Manager

That can be caused by an exception when starting Alfresco Repository.

Check your catalina.out log in order to find the first stack trace and check that your repository (/alfresco) is up and running.

Hyland Developer Evangelist

Hi @angelborroy 

Its work

Thank you

EddieMay
World-Class Innovator
World-Class Innovator

Hi @Mahesha,

Thanks for reporting back - really useful to know this answer works. It's really helpful to other users. 

Digital Community Manager, Alfresco Software.
Problem solved? Click Accept as Solution!

Hi @EddieMay 

yes it work

i add below code to alfresco-global.properies

"# The default authentication chain
authentication.chain=alfrescoNtlm1:alfrescoNtlm,ldap1:ldap"

then work Heart

EddieMay
World-Class Innovator
World-Class Innovator

@Mahesha Smiley Happy

Digital Community Manager, Alfresco Software.
Problem solved? Click Accept as Solution!