Information currently unavailable in Admin Console - Search Services

[marcog]

We have the installation of Alfresco 5.2 Enterprise (Test) in standard format. When I open the Admin Console and verify that Solr is running from the Search Service menu we find that the "Track Status Main Storage (Workspace)" information is not displayed. They inform that the data is not available.

The Database has around 80 Gb and the content store around 3 Tb and we send a full reindex and verify by Solr that it is doing successfully, but the information in the Admin Console is not displayed.

Could you help me to resolve this point?

Thanks.

[cristinamr]

Any errors in Alfresco's log file?

[marcog]

No error message

[cristinamr]

If you access into Solr console is it working? For example:  https://<IP>:8443/solr4 

Did it work at any time in the past?

[mags1703]

Thanks for your quick feedback.

Yes, I can access using the Solr platform.

When we install by default, the Admin Console dashboard displays the correct information, but when I configure to access the existing Database and the corresponding contentStore (which are both quite large) it displays in the Admin Console that the data is not available.

[cristinamr]

Try to perform a full reindex, check through solr console and go to admin tools to verify if it's working.

[marcog]

OK, thanks.

I´ll reindex full and wait to finish to view the result.