cancel
Showing results for 
Search instead for 
Did you mean: 

How to configure the Download option in document preview

jose_leon_coupa
Confirmed Champ
Confirmed Champ

Hi all,

I have noticed that the "Download" option in the document preview is available for some users (admins) but not for others; would somebody point me where this is configured? How to make the Download option to other users? Thanks.

1 REPLY 1

afaust
Legendary Innovator
Legendary Innovator

There is no configuration for the download action in the PdfJs previewer and the download action is not limited based on permissions / roles of the user. If the user is able to access the preview, they have all the required permissions to download it. Are you sure you are using the default document previewer, e.g. haven't installed a 3rd party component which might alter the behaviour? What types of documents are you previewing where you see this kind of behaviour?