cancel
Showing results for 
Search instead for 
Did you mean: 

Error loading items while searching for users

sz
Champ in-the-making
Champ in-the-making

Hi there,

After I did a database migration from Alfresco 5.2 to a new instance of Alfresco 7.1, I am not able to search user in menu “Users and Groups”, I always get the message: “Error loading items”.
Here is the message from the browser console while searching for users.

image

I still tried to reindex and I also tried to fix it by editing: “tomcat\webapps\share\WEB-INF\classes\alfresco\share-config.xml” from

<show-authorization-status>true</show-authorization-status>
To
<show-authorization-status>false</show-authorization-status>

but I still get the same error.

Maybe someone knows what to do in this situation. Thanks!

4 REPLIES 4

angelborroy
Community Manager Community Manager
Community Manager

What Share version are you using?

How did you the upgrade?

Hyland Developer Evangelist

sz
Champ in-the-making
Champ in-the-making

Hi angelborroy,

The actual share version is v11.77

I setup a new Community 7.1 installation via ansible.
On our old local installation of Alfresco 5.2 I did a database dump and imported it to the new instance.

best,

sz

angelborroy
Community Manager Community Manager
Community Manager

It looks like Share version included with Ansible (ZIP Distribution files) is wrong for 7.1, as it's an Enteprise version that doesn't work with a Community Repo.

I created an issue to fix that, but currently there are no alternatives for 7.1 and Ansible at this moment.

Sorry for the inconvenience.

Hyland Developer Evangelist

sz
Champ in-the-making
Champ in-the-making

Can I check the status of the issue anywhere?

What do you think how long will it take and what are my alternatives?

best,

sz