Can't preview files.

[rppf]

I'm having a problem with my alfresco instance. It can't preview docx,pptx,txt, etc., files.

I'm using 
- CentOS Linux release 7.5.1804 (Core)

- alfresco-4.2.c.

Tomcat and soffice are properly running.

Here attached some screenshot.

[vidhipanchal]

Hi,

Could you please check out this link?

Preview of Word/Excel/PowerPoint files doesn't work

Maybe that will help you.

Thanks,

ContCentric

[rppf]

Tried that, still not working. Even PDF files, alfresco can't view them.

[vidhipanchal]

Hi,

 Are you getting any error whenever you try to open any file?
Please check and attach here.

Thanks

ContCentric

[rppf]

Vidhi Panchal‌

This is the screenshot

[vidhipanchal]

Can you check catalina.out file when you try to preview file?

Thanks,

ContCentric

[rppf]

This is the error when I try to view the file
Node does not exist: workspace://SpacesStore/af3ec9b2-48cc-4bb9-9e5f-bbb40d0963b3

[douglascrp]

Are you able to reach that document using the Node Browser?

If you can, then check its details, and see if the renditions for preview and thumbnails are there.

I am not sure if this is related or not, but you have lots of errors related with alfrescoReporting. I guess this is a custom module developed by you.

And just to understand, when did the error started to appear?

Have you installed any addon recently?

I see you have the alfviral addon installed, and it has detected some infected files:

2019-01-23 22:05:08,313  INFO  [security.antivirus.CommandScan] [http-apr-8080-exec-4] com.fegor.alfresco.security.antivirus.CommandScan: [Aspect SCANNED_FROM_COMMAND assigned for e66040e7-3c00-492e-88e4-520524aadd65]
 2019-01-23 22:05:08,314  INFO  [alfresco.action.VirusScan] [http-apr-8080-exec-4] com.fegor.alfresco.action.VirusScan: [ALERT File: store://2019/1/23/16/17/b7bf6bd2-f225-4990-9224-1620f2343f74.bin is infected!]
 2019-01-23 22:05:11,630  INFO  [security.antivirus.CommandScan] [http-apr-8080-exec-1] com.fegor.alfresco.security.antivirus.CommandScan: [Aspect SCANNED_FROM_COMMAND assigned for e66040e7-3c00-492e-88e4-520524aadd65]
 2019-01-23 22:05:11,630  INFO  [alfresco.action.VirusScan] [http-apr-8080-exec-1] com.fegor.alfresco.action.VirusScan: [ALERT File: store://2019/1/23/16/17/b7bf6bd2-f225-4990-9224-1620f2343f74.bin is infected!]
 2019-01-23 22:11:06,521  INFO  [security.antivirus.CommandScan] [http-apr-8080-exec-4] com.fegor.alfresco.security.antivirus.CommandScan: [Aspect SCANNED_FROM_COMMAND assigned for e66040e7-3c00-492e-88e4-520524aadd65]
 2019-01-23 22:11:06,521  INFO  [alfresco.action.VirusScan] [http-apr-8080-exec-4] com.fegor.alfresco.action.VirusScan: [ALERT File: store://2019/1/23/16/17/b7bf6bd2-f225-4990-9224-1620f2343f74.bin is infected!]‍‍‍‍‍‍

Isn't there by any chance that it had removed your files?

I am asking this because I don't know the behaviour for when it detects infected files, but I think it is worth checking for this.

[rppf]

Any updates? Here is the log. I'm not also able to preview PDF files.

[rppf]

Any updates? Just 75 views? I expected more on this forum. smh.