cancel
Showing results for 
Search instead for 
Did you mean: 

Can not login local Alfresco user

lfedorikova
Champ in-the-making
Champ in-the-making

Hello,

I have an issue with logging into Alfresco share. I have user account (user has admin permissions, if it's important) created locally in Alfresco, not loaded from LDAP. 

When I try to login with its username and correct password I get following error in share:

Your authentication details haven't been recognized or Alfresco Content Services may not be available at this time.

There is following error in tomcat log file:

SEVERE: Servlet.service() for servlet [wcapiServlet] in context with path [/alfresco] threw exception
java.lang.IllegalStateException: Cannot create a session after the response has been committed
        at org.apache.catalina.connector.Request.doGetSession(Request.java:3069)
        at org.apache.catalina.connector.Request.getSession(Request.java:2441)
        at org.apache.catalina.connector.RequestFacade.getSession(RequestFacade.java:897)
        at org.apache.catalina.connector.RequestFacade.getSession(RequestFacade.java:909)
        at org.alfresco.web.app.servlet.AuthenticationHelper.setupThread(AuthenticationHelper.java:129)
        at org.alfresco.web.app.servlet.WebscriptCookieAuthenticationFilter.doFilter(WebscriptCookieAuthenticationFilter.java:79)
        at sun.reflect.GeneratedMethodAccessor526.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.lang.reflect.Method.invoke(Method.java:498)
        at org.alfresco.repo.management.subsystems.ChainingSubsystemProxyFactory$1.invoke(ChainingSubsystemProxyFactory.java:132)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
        at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
        at com.sun.proxy.$Proxy231.doFilter(Unknown Source)
        at org.alfresco.repo.web.filter.beans.BeanProxyFilter.doFilter(BeanProxyFilter.java:89)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
        at org.alfresco.web.app.servlet.GlobalLocalizationFilter.doFilter(GlobalLocalizationFilter.java:68)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:218)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:110)
        at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:506)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:169)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:445)
        at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1115)
        at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:637)
        at org.apache.tomcat.util.net.AprEndpoint$SocketWithOptionsProcessor.run(AprEndpoint.java:2486)
        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
        at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
        at java.lang.Thread.run(Thread.java:748)

I tried to create another user with the same permissions, the same password and it's working without any problems. 

Can you give me an advice what shoul I check or what might cause this problem.

Thanks.

2 REPLIES 2

jljwoznica
Star Collaborator
Star Collaborator

Did you try using this new user with admin permissions to modify the non working admin user?

fedorow
Elite Collaborator
Elite Collaborator

Does authentication subsystem use SSO? What is the authentication chain configuration?

Similar problem was noticed with Kerbeors SSO.