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Broken alfresco installation

marvintje
Champ on-the-rise
Champ on-the-rise

Hi,

I have a problem with an installation of Alfresco. First of all, I am new to Alfresco, so if I ask some noob questions, please don´t blame me Smiley Happy

I have a organisation that came to me with a broken installation of Alfresco, version 4.2c. It´s a standalone installation, without docker. Installed on Ubuntu 12.04.

The Alfresco instance doesn´t work at all anymore. When I try to start it, it shows:

user01@cms01:/opt/alfresco$ sudo ./alfresco.sh start
/opt/alfresco/tomcat/scripts/ctl.sh : tomcat (pid 1731) already running

When you try to open the Alfresco page, it takes ages, and then it doesn´t load (Keeps loading forever).

When I try to stop Alfresco it shows this:

user01@cms01:/opt/alfresco$ sudo ./alfresco.sh stop
Using CATALINA_BASE:   /opt/alfresco/tomcat
Using CATALINA_HOME:   /opt/alfresco/tomcat
Using CATALINA_TMPDIR: /opt/alfresco/tomcat/temp
Using JRE_HOME:        /opt/alfresco/java
Using CLASSPATH:       /opt/alfresco/tomcat/bin/bootstrap.jar:/opt/alfresco/tomcat/bin/tomcat-juli.jar
Using CATALINA_PID:    /opt/alfresco/tomcat/temp/catalina.pid

Where do I need to start to get this solved? We've looked multiple hours/days into this problem, without any succes.

I've also tried to get a new install (docker), and import the databse, but when importing the old databse to the new installation, it throws a lot of errors (I think they are not compatible).

10 REPLIES 10

marvintje
Champ on-the-rise
Champ on-the-rise

I've made some progress. I've changed the maximum java memory size.
The server isn't forever loading now. It shows some things:

On http://hostname:8080 it shows a default tomcat page.
On http://hostname:8080/alfresco it shows a login page, and I can login on it.
However, on http://hostname:8080/share/page it shows:

A problem has occured.
This page could not be rendered:
slingshot-login
Please notify your system administrator.

I've looked this up on Google, and a stackoverflow (https://stackoverflow.com/questions/8087162/alfresco-share-error) post telled me to do:

  • stop the Alfresco server
  • delete the expanded directories tomcat/webapps/alfresco and tomcat/webapps/share
  • delete tomcat/temp/*
  • delete tomcat/work/*
  • start Alfresco again

I've done this, without any succes.

What to do/try now? The alfresco.log file still shows the VtiServer port error.

The share.log shows this error:

11:34:07,263 ERROR [org.springframework.extensions.surf.render.RenderService] Unable to process template: simple-guest
11:34:07,263 ERROR [org.springframework.extensions.surf.render.RenderService] An exception occurred while rendering: slingshot-login
org.springframework.extensions.surf.exception.RendererExecutionException: WebTemplateProcessor failed to process template uri: org/alfresco/simple-guest
	at org.springframework.extensions.webscripts.WebTemplateProcessor.executeBody(WebTemplateProcessor.java:467)
	at org.springframework.extensions.surf.render.AbstractProcessor.execute(AbstractProcessor.java:57)
	at org.springframework.extensions.surf.render.RenderService.processTemplate(RenderService.java:721)
	at org.springframework.extensions.surf.render.bean.TemplateInstanceRenderer.calculateComponentDependencies(TemplateInstanceRenderer.java:75)
	at org.springframework.extensions.surf.render.bean.TemplateInstanceRenderer.body(TemplateInstanceRenderer.java:134)
	at org.springframework.extensions.surf.render.AbstractRenderer.render(AbstractRenderer.java:77)
	at org.springframework.extensions.surf.render.bean.PageRenderer.body(PageRenderer.java:85)
	at org.springframework.extensions.surf.render.AbstractRenderer.render(AbstractRenderer.java:77)
	at org.springframework.extensions.surf.render.RenderService.renderPage(RenderService.java:762)
	at org.springframework.extensions.surf.mvc.PageView.dispatchPage(PageView.java:411)
	at org.springframework.extensions.surf.mvc.PageView.renderView(PageView.java:250)
	at org.springframework.extensions.surf.mvc.AbstractWebFrameworkView.renderMergedOutputModel(AbstractWebFrameworkView.java:316)
	at org.springframework.web.servlet.view.AbstractView.render(AbstractView.java:250)
	at org.springframework.web.servlet.DispatcherServlet.render(DispatcherServlet.java:1047)
	at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:817)
	at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:719)
	at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:644)
	at org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:549)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:620)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
	at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
	at org.alfresco.web.site.servlet.MTAuthenticationFilter.doFilter(MTAuthenticationFilter.java:74)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
	at org.alfresco.web.site.servlet.SSOAuthenticationFilter.doFilter(SSOAuthenticationFilter.java:374)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:220)
	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:122)
	at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:501)
	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:170)
	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:98)
	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)
	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:408)
	at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1040)
	at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:607)
	at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:315)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
	at java.lang.Thread.run(Thread.java:724)
Caused by: org.springframework.extensions.webscripts.WebScriptException: 06280003 Failed to process template org/alfresco/simple-guest.ftl
	at org.springframework.extensions.webscripts.processor.FTLTemplateProcessor.process(FTLTemplateProcessor.java:175)
	at org.springframework.extensions.webscripts.WebTemplateProcessor.executeBody(WebTemplateProcessor.java:438)
	... 43 more
Caused by: freemarker.core.InvalidReferenceException: Expression (page.url.args.theme!theme) is undefined on line 9, column 18 in org/alfresco/include/alfresco-template.ftl.
	at freemarker.core.TemplateObject.assertNonNull(TemplateObject.java:125)
	at freemarker.core.Expression.getStringValue(Expression.java:118)
	at freemarker.core.Expression.getStringValue(Expression.java:93)
	at freemarker.core.StringBuiltins$StringBuiltIn._getAsTemplateModel(StringBuiltins.java:71)
	at freemarker.core.Expression.getAsTemplateModel(Expression.java:89)
	at freemarker.core.Assignment.accept(Assignment.java:90)
	at freemarker.core.Environment.visit(Environment.java:221)
	at freemarker.core.MixedContent.accept(MixedContent.java:92)
	at freemarker.core.Environment.visit(Environment.java:221)
	at freemarker.core.Environment.include(Environment.java:1508)
	at freemarker.core.Include.accept(Include.java:169)
	at freemarker.core.Environment.visit(Environment.java:221)
	at freemarker.core.MixedContent.accept(MixedContent.java:92)
	at freemarker.core.Environment.visit(Environment.java:221)
	at freemarker.core.Environment.process(Environment.java:199)
	at org.springframework.extensions.webscripts.processor.FTLTemplateProcessor.process(FTLTemplateProcessor.java:171)