Search and Tags problems

[nightdark76]

Good evening, I have some trouble with the search function. It seems that solr4 is having trouble to index content of my website.

The search function works well with users/people, but is not working with contents/documents, neither with tags.

The Tag manager in the administrative panel returns the following error:

"10300131 Wrapped Exception (with status template): 10300457 Failed to execute script 'classpath*:alfresco/templates/webscripts/org/alfresco/repository/tagging/tags.get.js': 10300456 Request failed 404 /solr/alfresco/alfresco?wt=json&fl=DBID%2Cscore&rows=1000&df=TEXT&start=0&locale=it_IT&alternativeDic=DEFAULT_DICTIONARY&fq=%7B%21afts%7DAUTHORITY_FILTER_FROM_JSON&fq=%7B%21afts%7DTENANT_FILTER_FROM_JSON"

If I look at the solr4 engid it returns me 2 kinds of error:

"

ERROR	AbstractTracker	Tracking failed
org.alfresco.error.AlfrescoRuntimeException: 1030206968 GetModelsDiff return status is 403      at org.alfresco.solr.client.SOLRAPIClient.getModelsDiff(SOLRAPIClient.java:1181)      at org.alfresco.solr.tracker.ModelTracker.trackModelsImpl(ModelTracker.java:256)      at org.alfresco.solr.tracker.ModelTracker.trackModels(ModelTracker.java:214)      at org.alfresco.solr.tracker.ModelTracker.doTrack(ModelTracker.java:174)      at org.alfresco.solr.tracker.AbstractTracker.track(AbstractTracker.java:190)      at org.alfresco.solr.tracker.TrackerJob.execute(TrackerJob.java:54)      at org.quartz.core.JobRunShell.run(JobRunShell.java:216)      at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:563)"

ERROR	AbstractTracker	Model tracking failed
org.alfresco.error.AlfrescoRuntimeException: 1030206969 GetModelsDiff return status is 403      at org.alfresco.solr.client.SOLRAPIClient.getModelsDiff(SOLRAPIClient.java:1181)      at org.alfresco.solr.tracker.ModelTracker.trackModelsImpl(ModelTracker.java:256)      at org.alfresco.solr.tracker.ModelTracker.trackModels(ModelTracker.java:214)      at org.alfresco.solr.tracker.ModelTracker.ensureFirstModelSync(ModelTracker.java:236)      at org.alfresco.solr.component.EnsureModelsComponent.prepare(EnsureModelsComponent.java:87)      at org.apache.solr.handler.component.AlfrescoSearchHandler.handleRequestBody(AlfrescoSearchHandler.java:292)      at org.apache.solr.handler.RequestHandlerBase.handleRequest(RequestHandlerBase.java:135)      at org.alfresco.solr.Cloud.getResponse(Cloud.java:165)      at org.alfresco.solr.Cloud.getSolrDocumentList(Cloud.java:149)      at org.alfresco.solr.SolrInformationServer.getDocsWithUncleanContent(SolrInformationServer.java:722)      at org.alfresco.solr.tracker.ContentTracker.doTrack(ContentTracker.java:81)      at org.alfresco.solr.tracker.AbstractTracker.track(AbstractTracker.java:190)      at org.alfresco.solr.tracker.TrackerJob.execute(TrackerJob.java:54)      at org.quartz.core.JobRunShell.run(JobRunShell.java:216)      at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:563)

 Does anyone has got any ideas about that?

Thanks a lot.

Giorgio.

[cesarista]

Hi:

You may try a full reindexing of SOLR indices, and to check if the problem and errors persist.

- Performing a full reindex with Solr for Alfresco ECM - zylk 

Regards.

--C.

[nightdark76]

I tried the full reindex but it doesn't work.

Same errors:

4/12/2018, 14:48:30	ERROR	AbstractTracker	Model tracking failed
org.alfresco.error.AlfrescoRuntimeException: 11041669 GetModelsDiff return status is 403      at org.alfresco.solr.client.SOLRAPIClient.getModelsDiff(SOLRAPIClient.java:1181)      at org.alfresco.solr.tracker.ModelTracker.trackModelsImpl(ModelTracker.java:256)      at org.alfresco.solr.tracker.ModelTracker.trackModels(ModelTracker.java:214)      at org.alfresco.solr.tracker.ModelTracker.ensureFirstModelSync(ModelTracker.java:236)      at org.alfresco.solr.component.EnsureModelsComponent.prepare(EnsureModelsComponent.java:87)      at org.apache.solr.handler.component.AlfrescoSearchHandler.handleRequestBody(AlfrescoSearchHandler.java:292)      at org.apache.solr.handler.RequestHandlerBase.handleRequest(RequestHandlerBase.java:135)      at org.alfresco.solr.Cloud.getResponse(Cloud.java:165)      at org.alfresco.solr.Cloud.getSolrDocumentList(Cloud.java:149)      at org.alfresco.solr.SolrInformationServer.getDocsWithUncleanContent(SolrInformationServer.java:722)      at org.alfresco.solr.tracker.ContentTracker.doTrack(ContentTracker.java:81)      at org.alfresco.solr.tracker.AbstractTracker.track(AbstractTracker.java:190)      at org.alfresco.solr.tracker.TrackerJob.execute(TrackerJob.java:54)      at org.quartz.core.JobRunShell.run(JobRunShell.java:216)      at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:563)

4/12/2018, 14:48:30	ERROR	AbstractTracker	Tracking failed
org.alfresco.error.AlfrescoRuntimeException: 11041670 GetModelsDiff return status is 403      at org.alfresco.solr.client.SOLRAPIClient.getModelsDiff(SOLRAPIClient.java:1181)      at org.alfresco.solr.tracker.ModelTracker.trackModelsImpl(ModelTracker.java:256)      at org.alfresco.solr.tracker.ModelTracker.trackModels(ModelTracker.java:214)      at org.alfresco.solr.tracker.ModelTracker.doTrack(ModelTracker.java:174)      at org.alfresco.solr.tracker.AbstractTracker.track(AbstractTracker.java:190)      at org.alfresco.solr.tracker.TrackerJob.execute(TrackerJob.java:54)      at org.quartz.core.JobRunShell.run(JobRunShell.java:216)      at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:563)

Any other good idea?

[giannis]

I am facing the same issue. Did you find any solution on this?

[EddieMay]

Hi @giannis,

Personally I'd recommend starting a new thread, with:

1. Description of the problem
2. Alfresco version & environment information
3. Any error logs, screenshots, etc.

HTH,