04-27-2021 02:07 PM
I was informed by my company's Purchase Officer that we have renewed our subscription for Activiti 1.6 and that I should be able to login to the Supportal Portal and download the new license file.
I was able to login to this Support Portal but cannot find the location from where I can download our license file (*.LIC) like I was able to in the past. The menu options have changed a lot. Can someone point me to the right spot for this?
Urgency in this matter will be highly appreciated!
04-29-2021 04:05 AM
Hi @stdate
Within your Hyland profile/account area you should be able to raise a ticket if you can't see the licences link.
HTH,
08-26-2023 10:58 AM
Hello @stdate , do you found the solution's issue? i have the same problem
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