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Error login after server restart

riccardo1
Champ in-the-making
Champ in-the-making
 
 
Hello,
after a restart of the server where AlfrescoCM is installed,
we are no longer able to log in. The login mask replies with
the following message:
The authentication details have not been recognized or
Alfresco Content Services may not be available at this time.

Can you give me some advice on what to check?
Thank you all.
11 REPLIES 11

EddieMay
World-Class Innovator
World-Class Innovator

Hi @riccardo1,

No, I believe the alfresco.war needs to be running. 

Digital Community Manager, Alfresco Software.
Problem solved? Click Accept as Solution!

Login page will be displayed as long as share.war is started properly.

In an unexpected machine reboot, we have often seen db problems, but it seems is not your case.

Check out all log files in tomcat/logs folder at startup time, and check that you have enough disk space in your server. The file you posted is not longer available so I can't say much more...