AOS - Document read only if Word will be closed without saved changes

[dpeer]

Hi,

I am using the Alfresco Version Community - 6.0.7 (r2ba893dd-b113) with the ability to edit Office documents online. 

This is working via Alfresco and also via an external client with the correct URL if there is an interaction with the AOS service. 

If there is nothing to save or if i only open a MS Word document via the "Edit in Microsoft Office™" button and close the MS Word application without making anything the file will be read only in future. There is no lock in the Alfresco web application visible. 

Is there a possibility to avoid this?

Steps to reproduce:

1. Upload a Word doc (docx) to Alfresco
2. Click the uploaded doc to see the details page
3. Open the doc via the "Edit in Microsoft Office™" button
4. Enter new text to the doc and save (title will show something like "upload via sharepoint") ==> OK
5. Open the doc via the "Edit in Microsoft Office™" button
6. Close MS Word without any change
7. Open the doc via the "Edit in Microsoft Office™" button

==> Error; the doc from now will be opened only as read only 

[claib]

Here a Screenshot from my MAC, latest 365 Word. Write Protected...

The Document was edited before without Problems on a WIN10 an very old Word365 Version ( 16.0 ) without Problems.

One think we can be sure : Does MS like what we are doing ?
- Using Alfresco as an alternative to Sharepoint ?

I dont think so !

How should we solve the problem without knowing it ?

Migrate to Sharepoint ?

i dont think so !

Migrate from O365 to Libre office and keep Alfresco as a rock solid an open  solution.

[mme]

Mac OS X Mojave 10.14 und Word Office 365 16.23 (190309). My neighbour can edit, I get only-read message. In the moment of re-opening the document for editing in word it seems, that word gets a status change (change of rights) through the sharepoint-protocol. 1. Is it possible to have a  look to that protocol? 2. Or it is a local problem on the OS. 3. Or it is a word-bug, that randomly some users get and other not. Other ideas

Migrate to Sharepoint? Then you get other problems By the way, it is possible to make here a group for best practicing alfresco and share expierences?

[mme]

So on jive there are some discussions about connectivity between mac and word.

[REPO-2060] AOS: Automated Testing for MS Office 2016 for Mac - Alfresco JIRA 

Here you read about issue, what happens if you want to have a protected view, reloads and get an edititable doc. It seems a bug in word 2016

Office 2016 Win: Protected view causes Office to detect changes

Issue Navigator - Alfresco JIRA 

Office 2016 detects file changes if Protected View is activated

[MNT-18518] Office 2016 detects file changes if Protected View is activated - Alfresco JIRA 

[mme]

Here, for one moment I had success: I could open a document FROM Alfresco 6 doc library TO Word 2016 Mac, I could edit, and save. For that I changed security-options in "Sicherheit":

And changed from "Alle Makros mit Benachritigung deaktivieren" TO "Alle Makros aktivieren".

And then I could edit and save the document. I tried then anothother document, but there i had the writeprotectiing issue again. After I closed Word and re-opened the successful edited doc FROM Alfresco 6 to Word 2016, same problem: write-protected.  Then I changed several times different Marko-Options, no success. So please try if you can reproduce the trouble or have the solution. But iám sure we have a local word issue, not an alfresco-protocol issue. Greetz

[mme]

Is there anywhere the possibility for mac-users to say: Alfresco Repository is a save location? For windows you can do this: Word 2016 öffnet Dokumente schreibgeschützt - Microsoft Community 

Word opens documents from the internet as write protected, but you can say in Windows that Alfresco is a save location. It must have something to do with pre-defined user-rights on the local-machine.

[mme]

Also, in der office Community klagen verschiedenste Nutzer von Office365 und anderen Versionen über geschützte Ansichten. Es hat dann tatsächlich eher nichts mit Alfreso zu tun. Hier wäre, für ein anderes OS ein Workaround: Office 365 löschen und Neuinstallieren. Microsoft/Powerpoint ist schreibgeschützt trotz Administratorenstatus 

[mme]

Ok, try this:

Can you open and edit a Alfresco-document with webdav (Finder: Connectig to Server )? My Word 365 abort in the saving process.

Here a try: Word doc created in office 365, saved with save as via aos in Alfresco, looked then for right as you see below, then re-opening the doc from Webdav, editing, in the save process aborting.

#####

Has anybody experiences with this folder: Wo Outlook 2016 für den Mac seine Daten speichert - Der Lifehacker 

There you can read about dir, where ms office saves temporarly informations. ~/library/group containers/

[mme]

No solutions,  hints more:

Editing files in Microsoft Office | Alfresco Documentation 

Mac user have to update to the last version in Word. I have the last version.

And: the used browser can be the problem. That´s interesting because in the moment I guess: Mac, Word or Alfresco make the write-protected problem and now: browser-issue too. I tried friefox 66.0.2. ; Chrome Version 73.0.3683.86; Safari Version 12.0 (14606.1.36.1.9).

This may help: https://www.alfresco.com/services/subscription/supported-platforms 

[mme]

In the forum probably this is the answer:  

[mme]

setup‌

Christoph Laib‌

Dieter Peer‌

What for setup you are using?

Version of

Alfresco Version:

Operating System:

Word:

Tested Browser:

Alfresco Version: 6

Operating System: 10.14

Word: 16.24 (19041401) Office 365 Abo

Tested Browser:

 - Firefox 66.03,

 - Chrome 73.0.3683.103 (Offizieller Build) (64-Bit)

 - Safari Version 12.0 (14606.1.36.1.9)