Alfresco service stopped after restarting, even though I have increased memory allocation

[nicholas29]

Good afternoon, this is the second time my Alfresco has stopped.

The last time, I just had to increase the memory allocation, but this time, it had no effect.

Context: On 22/10/2024, I was downloading files, page by page, respecting the 2GB limit, and I left some files for the next day. However, on 23/10/2024, when I accessed Alfresco, it became slow and displayed an Internal Server Error. I restarted the machine, but the same error occurred, preventing user login, and increasing memory allocation had no effect this time.

See the log files below:

https://drive.google.com/drive/folders/1bVRd9MvhPzu1H48OaAcetp2TATLWHkfY

[nicholas29]

Had a new error, after some hours. This time, I cannot acess now at website!

It means Connection Refused

[nicholas29]

Consegui voltar o serviço, porém ainda deu o mesmo erro de usuário não acessar / I managed to get the service back on, but it still gave me the same user not accessing error.

[angelborroy]

Simple review of the log files:

Caused by: java.lang.IllegalStateException: Unable to complete the scan for annotations for 
web application [/alfresco] due to a StackOverflowError. Possible root causes include a too 
low setting for -Xss and illegal cyclic inheritance dependencies.

Fix this and any other "Caused by" you find there.

[nicholas29]

I edited the setenv.sh file located in the alfresco/tomcat/bin folder and added -Xss1024k. I restarted the Alfresco service:

, but there is still no connection with the Alfresco Content Service:

I believe it could be related to the alfresco-global.properties file, but I checked that the paths are correct.

So, I opened alfresco/tomcat/shared/classes/alfresco-global.properties. Here are the configurations:

Attached are the logs from today:

https://drive.google.com/drive/folders/1lJgpNU5SeTlyAxE5aeQFQ9oELFqmnfw-

[fedorow]

Check this post: Default memory allocation issue in Alfresco CE 201707 GA (aka 5.2) 

The main idea is to make sure that java has had the allocated memory.