Hyland

Unable to preview PDF files on import

While importing a PDF document, the Unity Client displays "Preview not available for the selected file" for some users. For other users, the document will display in the preview pane.

Predictive text in WorkFlow

Has anyone else been seeing "Predictive text/type ahead text" showing up while in Unity Workflow while indexing?We believe it may be windows text settings. We found a way to turn this off in Windows 10 but not 11. Is there anything from the OnBase si...

Prevent Copying/Sharing Unity Form URLs with Integration Fields

Hello all,We have Unity Forms with Integration fields (UserID) passed from our intranet portal. The Unity Forms are using default OnBase authenticated account because these are for students/staff that do not have OnBase-enabled accounts.We've had ins...

Testing a thread

Having to hit the Tab key twice when indexing

Has anyone found a workaround for having to hit the Tab key twice when indexing in the Unity Client? I think this is specifically for keywords with a drop down option. Rather than going to the next field in the list of keywords the focus seems to m...

OnBase Forms - what is the cause of pending status for attachment

Hi Guys,I just wonder what is the cause of pending status for attachment.The attachment configuration is allow multiple and new file uplaod.There is no duplicated file as well.Cheers,Aris

Diagnostic console Foundation 24 Columns missing?

Is there a way to get the ServiceID or ServiceName column to appear in the TC, Thick Client, tab in Diagnostic Console for Foundation 24? This used to exist in the Thick Client Services of previous versions. It made it easier to filter messages for ...

Hyland IdP - Third-Party SSO and AD simultaneously(?)

Our users currently leverage Active Directory to manage OnBase authentication. We have a use case to move a subset of users to a third-party authentication provider, Okta for SSO (the majority of users will stay in Active Directory and not move to O...

Can workflow resize the text on a document?

We have a statement that comes in where the text only covers a third of the page. Currently we have a program outside of Nautilus/OnBase where it stretches the text to cover the whole page, this program is going away. I am wondering if there is a wor...

API replace or delete document

We have a need for a process, where API takes a document out of Nautilus manipulates it and puts it back into Nautilus.Our preference would be to replace the old version of the document in Nautilus with the new version. We have tried this and get an ...