Hyland

Having to hit the Tab key twice when indexing

Has anyone found a workaround for having to hit the Tab key twice when indexing in the Unity Client? I think this is specifically for keywords with a drop down option. Rather than going to the next field in the list of keywords the focus seems to m...

OnBase Forms - what is the cause of pending status for attachment

Hi Guys,I just wonder what is the cause of pending status for attachment.The attachment configuration is allow multiple and new file uplaod.There is no duplicated file as well.Cheers,Aris

Diagnostic console Foundation 24 Columns missing?

Is there a way to get the ServiceID or ServiceName column to appear in the TC, Thick Client, tab in Diagnostic Console for Foundation 24? This used to exist in the Thick Client Services of previous versions. It made it easier to filter messages for ...

Hyland IdP - Third-Party SSO and AD simultaneously(?)

Our users currently leverage Active Directory to manage OnBase authentication. We have a use case to move a subset of users to a third-party authentication provider, Okta for SSO (the majority of users will stay in Active Directory and not move to O...

Testing a thread

Can workflow resize the text on a document?

We have a statement that comes in where the text only covers a third of the page. Currently we have a program outside of Nautilus/OnBase where it stretches the text to cover the whole page, this program is going away. I am wondering if there is a wor...

API replace or delete document

We have a need for a process, where API takes a document out of Nautilus manipulates it and puts it back into Nautilus.Our preference would be to replace the old version of the document in Nautilus with the new version. We have tried this and get an ...

Unable to preview PDF files on import

While importing a PDF document, the Unity Client displays "Preview not available for the selected file" for some users. For other users, the document will display in the preview pane.

Resolved! Issue Adding Reference to Unity Script

I am creating a Workflow Unity Script and using a library to extract text from PDF documents. The library has several different DLL files, and I was able to import one of the assemblies which seemed to recognize and import the dependent assemblies as...

Resolved! Update a keyword on a related document

Hello-We have a workflow process that removes documents that exist in a lifecycle, based upon a match of keywords across the incoming document and the other documents that exist with that keyword. On a match, the other documents residing in the lifec...