Unsupported transformation

[riyaz]

How do I get rid of the below exception?

2017-01-18 09:44:03,915 ERROR [org.alfresco.repo.action.AsynchronousActionExecutionQueueImpl] [defaultAsyncAction6] Failed to execute asynchronous action: Action[ id=a66d8d76-4d2c-41ce-ac00-5817787f2ec0, node=null ]: 001896019 Unsupported transformation: application/vnd.openxmlformats-officedocument.wordprocessingml.document to application/pdf
org.alfresco.error.AlfrescoRuntimeException: 001896030 Creation of thumbnail 'doclib' failed
at org.alfresco.repo.thumbnail.CreateThumbnailActionExecuter.executeImpl(CreateThumbnailActionExecuter.java:206)
at org.alfresco.repo.action.executer.ActionExecuterAbstractBase.execute(ActionExecuterAbstractBase.java:267)
at org.alfresco.repo.action.ActionServiceImpl.directActionExecution(ActionServiceImpl.java:839)
at org.alfresco.repo.action.ActionServiceImpl.executeActionImpl(ActionServiceImpl.java:740)
at org.alfresco.repo.action.AsynchronousActionExecutionQueueImpl$ActionExecutionWrapper$1$1.execute(AsynchronousActionExecutionQueueImpl.java:423)
at org.alfresco.repo.transaction.RetryingTransactionHelper.doInTransaction(RetryingTransactionHelper.java:457)
at org.alfresco.repo.transaction.RetryingTransactionHelper.doInTransaction(RetryingTransactionHelper.java:326)
at org.alfresco.repo.action.AsynchronousActionExecutionQueueImpl$ActionExecutionWrapper$1.doWork(AsynchronousActionExecutionQueueImpl.java:432)
at org.alfresco.repo.tenant.TenantUtil.runAsWork(TenantUtil.java:119)
at org.alfresco.repo.tenant.TenantUtil.runAsTenant(TenantUtil.java:88)
at org.alfresco.repo.tenant.TenantUtil$1.doWork(TenantUtil.java:62)
at org.alfresco.repo.security.authentication.AuthenticationUtil.runAs(AuthenticationUtil.java:548)
at org.alfresco.repo.tenant.TenantUtil.runAsUserTenant(TenantUtil.java:58)
at org.alfresco.repo.action.AsynchronousActionExecutionQueueImpl$ActionExecutionWrapper.run(AsynchronousActionExecutionQueueImpl.java:435)
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
Caused by: org.alfresco.repo.content.transform.UnsupportedTransformationException: 001896019 Unsupported transformation: application/vnd.openxmlformats-officedocument.wordprocessingml.document to application/pdf
at org.alfresco.repo.content.transform.FailoverContentTransformer.transformInternal(FailoverContentTransformer.java:194)
at org.alfresco.repo.content.transform.AbstractContentTransformer2.transform(AbstractContentTransformer2.java:250)
at org.alfresco.repo.content.transform.ComplexContentTransformer.transformInternal(ComplexContentTransformer.java:486)
at org.alfresco.repo.content.transform.AbstractContentTransformer2.transform(AbstractContentTransformer2.java:250)
at org.alfresco.repo.content.ContentServiceImpl.failoverTransformers(ContentServiceImpl.java:686)
at org.alfresco.repo.content.ContentServiceImpl.transform(ContentServiceImpl.java:635)
at sun.reflect.GeneratedMethodAccessor1410.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:317)
at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150)
at net.sf.acegisecurity.intercept.method.aopalliance.MethodSecurityInterceptor.invoke(MethodSecurityInterceptor.java:80)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
at org.alfresco.repo.model.ml.MLContentInterceptor.invoke(MLContentInterceptor.java:129)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
at org.alfresco.repo.security.permissions.impl.ExceptionTranslatorMethodInterceptor.invoke(ExceptionTranslatorMethodInterceptor.java:46)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
at org.alfresco.repo.audit.AuditMethodInterceptor.invoke(AuditMethodInterceptor.java:159)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
at org.springframework.transaction.interceptor.TransactionInterceptor$1.proceedWithInvocation(TransactionInterceptor.java:96)
at org.springframework.transaction.interceptor.TransactionAspectSupport.invokeWithinTransaction(TransactionAspectSupport.java:260)
at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:94)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
at com.sun.proxy.$Proxy49.transform(Unknown Source)
at org.alfresco.repo.rendition.executer.AbstractTransformationRenderingEngine$TransformationCallable$1.doWork(AbstractTransformationRenderingEngine.java:439)
at org.alfresco.repo.rendition.executer.AbstractTransformationRenderingEngine$TransformationCallable$1.doWork(AbstractTransformationRenderingEngine.java:1)
at org.alfresco.repo.security.authentication.AuthenticationUtil.runAs(AuthenticationUtil.java:548)
at org.alfresco.repo.rendition.executer.AbstractTransformationRenderingEngine$TransformationCallable.call(AbstractTransformationRenderingEngine.java:429)
at org.alfresco.repo.rendition.executer.AbstractTransformationRenderingEngine$TransformationCallable.call(AbstractTransformationRenderingEngine.java:1)
at java.util.concurrent.FutureTask.run(Unknown Source)
... 3 more

[afaust]

Just make sure the transformation is supported (openoffice/libreoffice installed + running, transformation is not disabled, source size limits are set according to your requirements...). There can be many reasons why a transformation (temporarily) fails and some transformations, e.g. for thumbnails, are even retried automatically to deal with temporary issues.

[jamilnour]

Did you find a solution? I have the same issue for the big size office documents (more than 5M).

Axel, how to verify all of these?

- OO and transformation are working because the small size files are working and can be transformed to PDF to show in the Pdfjs viewer or when apply the transform rule

- How to make sure if there is a limit size for transformation? I did not add any parameter in the alfresco-global.properties

Thanks

Jamil

[afaust]

You can use either the OOTBee Support Tools (CE+EE) or Alfresco Support Tools (EE-only) addon and the "Test Transform" tool in the Repository-tier admin console they provide to test out various transformations at runtime and also look at the transformation debug log.

[jamilnour · Accepted solution]

Okay for my case it was a size limitation problem which can be modified by adding the following parametter (to support 10M) to alfresco-global.properties

content.transformer.OpenOffice.extensions.docx.pdf.maxSourceSizeKBytes=10240

The default value is 768 KB and I don't think a 10M document is recommended because it will take a long time to be converted and displayed in PDFJS viewer

This long discussion thread helped me too

Content Transformations not available 

Thank you

Jamil