06-26-2021 04:57 PM
I have a requirement where I need to add escalation on Day 3 and Day 5 of the process. How I can do that?
One option, I pass in the date on the start of process and use an expression to set timer as $startDate + 2 for Day 3 and $startDate + 5 for Day 5.
Any other options?
06-29-2021 03:56 AM
You could simply use a parallel gateway to split of a secondary flow, and on that flow you put first a intermediary timer catching event with a duration of 3 days, which then goes into another parallel gateway to kick of the escalation as a new flow, and the next intermediary time with a duration of 2 days, achieving in effect the second escalation after 5 days (total).
Explore our Alfresco products with the links below. Use labels to filter content by product module.