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How do I define Timer on Task based on Start Time of Process ?

amod-gadre
Champ in-the-making
Champ in-the-making

I have a requirement where I need to add escalation on Day 3 and Day 5 of the process. How I can do that?

One option, I pass in the date on the start of process and use an expression to set timer as $startDate + 2 for Day 3 and $startDate + 5 for Day 5. 

Any other options?

1 REPLY 1

afaust
Legendary Innovator
Legendary Innovator

You could simply use a parallel gateway to split of a secondary flow, and on that flow you put first a intermediary timer catching event with a duration of 3 days, which then goes into another parallel gateway to kick of the escalation as a new flow, and the next intermediary time with a duration of 2 days, achieving in effect the second escalation after 5 days (total).