AlfrescoRuntimeException: 030831825 Backup for core alfresco failed

[brahmaiah926]

Hi All,

I am facing this problem on Development environment from the last two weeks,

can anyone tell me what could have caused the my instance to throw this error.

After this error my instance is fatal down and I am not able to start it and even logs also not getting generating.

after startin up the alfresco, It is getting stoped within seconds.

Please find the previous logs below when my alfresco service up before going down.

org.alfresco.error.AlfrescoRuntimeException: 030831825 Backup for core alfresco failed ....
at org.alfresco.repo.search.impl.solr.SolrBackupClient.executeImpl(SolrBackupClient.java:203)
at org.alfresco.repo.search.impl.solr.SolrBackupClient.execute(SolrBackupClient.java:140)
at org.alfresco.repo.search.impl.solr.SolrBackupJob.execute(SolrBackupJob.java:65)
at org.quartz.core.JobRunShell.run(JobRunShell.java:216)
at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:563)
Caused by: org.apache.solr.client.solrj.SolrServerException: java.net.ConnectException: Connection refused (Connection refused)
at org.apache.solr.client.solrj.impl.CommonsHttpSolrServer.request(CommonsHttpSolrServer.java:483)
at org.apache.solr.client.solrj.impl.CommonsHttpSolrServer.request(CommonsHttpSolrServer.java:244)
at org.apache.solr.client.solrj.request.QueryRequest.process(QueryRequest.java:89)
at org.apache.solr.client.solrj.SolrServer.query(SolrServer.java:118)
at org.alfresco.repo.solr.SOLRAdminClient.query(SOLRAdminClient.java:203)
at org.alfresco.repo.search.impl.solr.SolrBackupClient.executeImpl(SolrBackupClient.java:192)
... 4 more
Caused by: java.net.ConnectException: Connection refused (Connection refused)
at java.net.PlainSocketImpl.socketConnect(Native Method)
at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:350)
at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:206)
at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:188)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)
at java.net.Socket.connect(Socket.java:606)
at sun.reflect.GeneratedMethodAccessor588.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at org.apache.commons.httpclient.protocol.ReflectionSocketFactory.createSocket(ReflectionSocketFactory.java:140)
at org.apache.commons.httpclient.protocol.DefaultProtocolSocketFactory.createSocket(DefaultProtocolSocketFactory.java:125)
at org.apache.commons.httpclient.HttpConnection.open(HttpConnection.java:707)
at org.apache.commons.httpclient.MultiThreadedHttpConnectionManager$HttpConnectionAdapter.open(MultiThreadedHttpConnectionManager.java:1361)
at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:387)
at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:171)
at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:397)
at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:323)
at org.apache.solr.client.solrj.impl.CommonsHttpSolrServer.request(CommonsHttpSolrServer.java:427)
... 9 more
2020-04-08 02:00:01,042 ERROR [org.quartz.core.ErrorLogger] Job (DEFAULT.search.alfrescoCoreBackupJobDetail threw an exception.
org.quartz.SchedulerException: Job threw an unhandled exception. [See nested exception: org.alfresco.error.AlfrescoRuntimeException: 030831825 Backup for core alfresco failed .... ]
at org.quartz.core.JobRunShell.run(JobRunShell.java:227)
at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:563)
Caused by: org.alfresco.error.AlfrescoRuntimeException: 030831825 Backup for core alfresco failed ....
at org.alfresco.repo.search.impl.solr.SolrBackupClient.executeImpl(SolrBackupClient.java:203)
at org.alfresco.repo.search.impl.solr.SolrBackupClient.execute(SolrBackupClient.java:140)
at org.alfresco.repo.search.impl.solr.SolrBackupJob.execute(SolrBackupJob.java:65)
at org.quartz.core.JobRunShell.run(JobRunShell.java:216)
... 1 more
Caused by: org.apache.solr.client.solrj.SolrServerException: java.net.ConnectException: Connection refused (Connection refused)
at org.apache.solr.client.solrj.impl.CommonsHttpSolrServer.request(CommonsHttpSolrServer.java:483)
at org.apache.solr.client.solrj.impl.CommonsHttpSolrServer.request(CommonsHttpSolrServer.java:244)
at org.apache.solr.client.solrj.request.QueryRequest.process(QueryRequest.java:89)
at org.apache.solr.client.solrj.SolrServer.query(SolrServer.java:118)
at org.alfresco.repo.solr.SOLRAdminClient.query(SOLRAdminClient.java:203)
at org.alfresco.repo.search.impl.solr.SolrBackupClient.executeImpl(SolrBackupClient.java:192)
... 4 more
Caused by: java.net.ConnectException: Connection refused (Connection refused)
at java.net.PlainSocketImpl.socketConnect(Native Method)
at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:350)
at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:206)
at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:188)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)
at java.net.Socket.connect(Socket.java:606)
at sun.reflect.GeneratedMethodAccessor588.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at org.apache.commons.httpclient.protocol.ReflectionSocketFactory.createSocket(ReflectionSocketFactory.java:140)
at org.apache.commons.httpclient.protocol.DefaultProtocolSocketFactory.createSocket(DefaultProtocolSocketFactory.java:125)
at org.apache.commons.httpclient.HttpConnection.open(HttpConnection.java:707)
at org.apache.commons.httpclient.MultiThreadedHttpConnectionManager$HttpConnectionAdapter.open(MultiThreadedHttpConnectionManager.java:1361)
at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:387)
at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:171)
at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:397)
at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:323)
at org.apache.solr.client.solrj.impl.CommonsHttpSolrServer.request(CommonsHttpSolrServer.java:427)
... 9 more
2020-04-08 04:00:01,035 ERROR [org.quartz.core.JobRunShell] Job DEFAULT.search.archiveCoreBackupJobDetail threw an unhandled Exception:
org.alfresco.error.AlfrescoRuntimeException: 030831913 Backup for core archive failed ....
at org.alfresco.repo.search.impl.solr.SolrBackupClient.executeImpl(SolrBackupClient.java:203)
at org.alfresco.repo.search.impl.solr.SolrBackupClient.execute(SolrBackupClient.java:140)
at org.alfresco.repo.search.impl.solr.SolrBackupJob.execute(SolrBackupJob.java:65)
at org.quartz.core.JobRunShell.run(JobRunShell.java:216)
at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:563)
Caused by: org.apache.solr.client.solrj.SolrServerException: java.net.ConnectException: Connection refused (Connection refused)
at org.apache.solr.client.solrj.impl.CommonsHttpSolrServer.request(CommonsHttpSolrServer.java:483)
at org.apache.solr.client.solrj.impl.CommonsHttpSolrServer.request(CommonsHttpSolrServer.java:244)
at org.apache.solr.client.solrj.request.QueryRequest.process(QueryRequest.java:89)
at org.apache.solr.client.solrj.SolrServer.query(SolrServer.java:118)
at org.alfresco.repo.solr.SOLRAdminClient.query(SOLRAdminClient.java:203)
at org.alfresco.repo.search.impl.solr.SolrBackupClient.executeImpl(SolrBackupClient.java:192)
... 4 more

[afaust]

From those logs, your SOLR server is just not reachable for whatever reason (connection refused). Without access to the SOLR logs and configuration details, it is impossible to say why...

[brahmaiah926]

Hi,

Thanks for Your reply,

we had setup standalone solr6 server and ALfresco 5.2.5 enterprise edition running on other server, connecting to that solr6.

Somehow solr6 is down and cann't we able to run alfresco without the solr6 running ?

I not at all able to run alfresco service, If try to run it, It is not able to start and not even single logs also generating.

The Logs pasted above are from old alfresco.log. files.

[afaust]

Since you are running Alfresco Enterprise, I assume you have already contacted Alfresco Support about this?

Also, it might be a good idea to also provide the log output from your attempts to start the Alfresco server when it hangs. And also log files relating to the SOLR server (solr.log).