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- Sales
- Push the pull – it’s all about timing
- Model downloads vs. sales model
- Open source sales advantage somewhat disappears over time, but critical in the first 5 years
- Want to start light, with CEO doing the bulk of sales
- Important for two reasons:
- Helps CEO fine-tune the business model by working on the front line
- Helps ensure permeability of company culture
- 2.5 – Also, open source is about personalities, so you want the big personalities very visible
- Inside sales next, with 2-3 sales engineers being fed by a single inside sales person
- Support
- The JBoss model
- Scaling the model
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