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Send mail to alfresco

hagitok1
Champ in-the-making
Champ in-the-making
Hello,

I'm working with Alfresco v3.2r on Windows XP trying to send an email to alfresco.
I have configured the inbound mail according to http://wiki.alfresco.com/wiki/Inbound_SMTP_Email_Server_Configuration#Introduction.
I have done the following:
1. Updated alfresco-global.properties exactly as specified in instructions as follows:
email.server.enabled=true
email.server.port=25
email.server.domain=alfresco.com
email.inbound.unknownUser=anonymous
2. Added a space named Inbox to companyhome and gave it the aloas inbox
3. Added the proper user to EMAIL_CONTRIBUTORS and invited it to that space

I Did not make any other defintions and tried to send the email to alfresco.
At first I sent it to Inbox@alfresco.com as specified in the instructions and got the error:
550 550 5.1.1 <inbox@alfresco.com>: Recipient address rejected: alfresco.com (state 14).
I tried to send it to Inbox@alfresco.domain.com and this has resulted with:
DNS Error: Domain name not found

I have tried to set other values to "email.server.domain" and alyways got DNS Error: Domain name not found

My question is which email address should I use and are there any other configuration that I should do

Thanks

Hagit



My question
3 REPLIES 3

resplin
Elite Collaborator
Elite Collaborator
Your email client does not know how to find your Alfresco server unless you use a hostname and domain name that will point to your it. Your network settings need to know how to route email to your Alfresco server.

In alfresco-global.properties you should substitute "alfresco.com" with the domain name you plan on using for your environment. alfresco.com is not correct because email sent to that domain will be routed to Alfresco Software (the owners of alfresco.com). It might be easiest to use the IP address of the box in both alfresco-global.properties and in the TO field of the email.

If this is not clear, you can get more background on domain names here: http://www.howstuffworks.com/dns.htm

zaizi
Champ in-the-making
Champ in-the-making
If you want to test sending email to Alfresco, edit your email client to add a new SMTP service and configure it to point directly at the Alfresco server. You can then  send emails directly to Alfresco.

savic_prvoslav
Champ on-the-rise
Champ on-the-rise
Hi, this feature works great

but you need to set up a bit different:
email.server.enabled=true
email.server.port=25
email.server.domain=alfresco.com THIS IS WRONG, YOU PUT yourdomain.com
email.inbound.unknownUser=anonymous

so email is idofspace@yourdomain.com.

but if you work in multitenant it does not work  ( I did this feature like this idofspace_tenant@mydomain.com, for my company so if you need you can ask for it)