Hi jbarrez, We are also facing similar issue with timers. Here is the scenario we are trying. We have to send 5 emails if a user task is not approved with a duration of 2 Minutes.
Start event -> User Task (Boundary timer) -> if approved end
Boundary timer has R5,PT2M for time cycle followed by Mail task.
We see that 3 mails are triggered with a duration of 2M but the last 2 emails are sent at the same time as the third email. Eg (12:00,12:02, 12:04,12:04, 12:04 respectively ). Is this a known issue? If so is there any fix?
Alternatively we tried this second approach. In Boundary timer we have set time duration to 2M and then have the Mail task and then a intermediate catching timer. Intermediate catching timer has R4/PT2M. Intermediate catching timer followed by a service task to send email and also have a service task for repeating the loop. But the intermediate catching timer has a job in the ACT_RU_JOB but then it does not throw any error and at the same time it does not execute the next service task for sending mails. Please suggest what is required to be done.
We are using 5.17.02and Jobexecutor is turned on.
thanks in Advance,
SM